Robert Erwin
Salt Lake City,UT
Summary
A manager dedicated to employing proven methods and technology to meet business performance expectations. Recognized for successful implementation of measures to streamline operations and increase
productivity at two different start up companies, along with several established businesses. Detailed approach to maintaining high threshold for business operations.
Overview
7
7
years of professional experience
Work History
Social Media Manager
Azure Building Group
Salt Lake City, Utah
03.2022 - Current
- Developed and implemented successful social media campaigns to support company objectives.
- Coordinated with external vendors or agencies to produce high quality visuals or videos.
- Generated reports summarizing key performance indicators associated with each campaign.
- Recommended changes in processes or procedures based on feedback from customers or colleagues.
Loan Partner
Primary Residential Mortgage
Sugar House, Utah
06.2021 - 03.2022
- Managed a team of six employees to complete ten to fifteen projects a month.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Liaised with clients and updated projects in internal database.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
Operations Specialist
Peoples Home Equity Inc.
Sandy, UT
07.2020 - 06.2021
- Liaised between operation and sales team to communicate needs and support.
- Created spreadsheet tracking systems for team members to update and report on project status.
- Conducted weekly meetings with individual sales teams to track and maintain that goals were being met.
- Identified potential problems and points of friction and worked to find solutions in order to maximize efficiency and
revenue.
Commissions Specialist
New Age Beverages Corp.
Pleasant Grove, UT
12.2018 - 06.2020
- Investigated and reconciled issues and discrepancies in automated supply accounting system.
- Operated and entered financial data and compiled reports.
- Implemented corrective actions by mitigating financial discrepancies, saving money and diminishing system flaws through project completion.
- Answered office phone calls and emails to direct customers and answer questions.
Operations Assistant
Solaroo Energy
Sandy, UT
05.2017 - 12.2018
- Planned routine operations and special projects under direction of operations manager.
- Detailed operations activities by producing and distributing high-quality reports.
- Assisted management in making important decisions by collecting, organizing and modeling data.
- Oversaw expense, report and support documentation filing systems.
Education
Some College (No Degree) -
Utah Valley University
Orem, UTHigh School Diploma -
Bingham High School
South Jordan, UTSkills
- Complex project management
- Mentoring and training
- Relationship management
- Analytics and reporting
- Market research
- Conversion strategy
- Database maintenance
- System creation
Timeline
Social Media Manager
Azure Building Group
03.2022 - Current
Loan Partner
Primary Residential Mortgage
06.2021 - 03.2022
Operations Specialist
Peoples Home Equity Inc.
07.2020 - 06.2021
Commissions Specialist
New Age Beverages Corp.
12.2018 - 06.2020
Operations Assistant
Solaroo Energy
05.2017 - 12.2018
Some College (No Degree) -
Utah Valley University
High School Diploma -
Bingham High School
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