Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OfficeManager
Raymond C. Lenton II

Raymond C. Lenton II

Public Service
Houston,TX

Summary

Seasoned professional with extensive experience managing large-scale operations, politically sensitive, and strategically challenging environments. A Police Officer with over five years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime.

Overview

21
21
years of professional experience
3
3
years of post-secondary education

Work History

Police Officer, Field Training Officer

Metropolitan Transit Authority of Harris County - METRO
Houston, TX
03.2018 - Current
  • Under supervision of METRO police shift sergeant, protects METRO employees, property, and customers from criminal offenses, apprehends persons committing offenses against METRO, deters transit-related crimes through increased visibility and mobility; enforces federal and state statutes, and county and municipal ordinances within METRO service areas.
  • Performs duties safely and in efficient manner within compliance with all applicable rules and safety procedures.
  • Enforces federal and state statutes, and county and municipal ordinances within METRO service area. Responds promptly and safely to calls for service from Metro Dispatch.
  • Apprehends persons committing offenses associated with calls for service or investigations conducted, working in uniform or in plainclothes, as appropriate.
  • Initiates actions to safely facilitate traffic mobility, such as directing traffic or removing road hazards. Conducts preliminary investigations of offenses committed within to METRO service areas.
  • Maintains evidence chain of custody pursuant to arrest and processing of offenders.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Serves as Field Training Officer getting new police officers acclimated to their new role, assignment, and divisions.

Public Safety Supervisor (PSS)

University of Texas Police Department (MD Anderson Cancer Center)
Houston, TX
10.2014 - 03.2018
  • Oversee security services to (Medical Center) MD Anderson Cancer Center Buildings and University of Texas Health Science Center facilities.
  • Provides leadership, supervision, training and professional development of Public Safety Officers and Senior Public Safety Officers.
  • Conducts annual and periodic performance reviews for assigned personnel and provides periodic compliance and performance reports to management.
  • Planned, scheduled, and coordinated work, established goals and priorities for subordinate employees.
  • Serves as front-line contact with clients and acts as customer’s advocate to ensure efficient and effective delivery of security services.
  • Assisted in managing more than 50 security officers whom are divided into two sectors of security coverage.
  • Manages staff schedules for evening shift and events to minimize overtime costs.

Lead Security Operations Specialist

Off Duty Services (Contractor for ExxonMobil Corporation)
Spring, TX
02.2014 - 12.2017
  • Oversee Security Operations Center (SOC) of Exxon Mobil Corporation covering approximately 450 acres.
  • Responsible for team of individuals mitigating security and related operational risks to our associates, data, and physical assets from SOC.
  • Responsible for providing detailed oriented alarm monitoring services in SOC via Lenel On-Guard Systems Alarm Monitoring and Video Viewer for companies locations around globe on 24/7 basis.
  • Maintain continual liaison with local law enforcement authorities, on-property law enforcement, EMT Personnel, and (On-Site) Security Staff.
    Triage and dispatch proper personnel to respond to alarm signals within Standard Service Level agreements (SLAs) and escalate issues as needed to ensure integrity of Exxon Mobil Sites and security of associates and data.
  • Ensuring all SOC Specialist does proactively evaluate status of assigned monitoring zones to identify potential issues that may require escalation to management. Exhibit concise and professional verbal communication skills when communicating.
  • Manage communication suite to include multi-line telephones, radios, instant messaging client (Lync), and other IP-based communication tools.
  • Reduced schedule to P/T from 09/2014 - 12/2015

Security Services Supervisor

Houston Methodist Hospital
Houston, TX
10.2009 - 02.2014
  • Oversee security services to (Medical Center) Houston Methodist Hospital (including Research Institute, Outpatient Center and Medical Office Building Suites) covering approximately 2.8 million square feet.
  • Responsible directly for 21 Employees (consisting of 16 Full Time and 5 Part-Time Employees)
  • Make key decisions involving security related issues ensuring safety of HMH patients and employees
  • Assist Security Operations Center (SOC) for providing detailed oriented alarm monitoring services for surrounding Houston Methodist (Off-Site Locations).
  • Directly supervise shift of public safety officers, and police agency personnel, which includes: scheduling shifts, making assignments, and dispatching necessary personnel when emergencies arise
  • Develop and maintain continual liaison with local law enforcement authorities, and Nursing Staff
  • Conduct performance evaluations for officers under indirect supervision
  • Tasked to respond to emergency panic alarms, assist and assume duties at designated posts while simultaneously displaying Houston Methodist ICARE Values
  • Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing offenders on property for various crimes.
  • Manages staff schedules for all shifts and events to minimize overtime costs.
  • Protection of Executive Personnel (Exec VP's, CEO's, and etc)
  • Protection of VIP Patients (namely Govt Personnel, Domestic/Foreign Dignitaries, Professional Sports Athletes, and other influential persons during hospital stay)

Sergeant (Region Rotation)

Texas Department Of Criminal Justice (Region III Director's Office)
Rosharon, TX
10.2008 - 10.2009
  • Gathers preliminary investigation information as first responder to crime scenes.
  • Interviews subjects, targets and witnesses for information verification and corroboration.
  • Investigates homicides and suspicious deaths to point of resolution.
  • Serves on tactical specialty unit targeted at unit searches, riot control, and gang related incidents
  • Assists in development of internal and external training presentations.
  • Monitors and investigates persons and situations during unusual reports of activities.
  • Conducts covert, undercover investigations to uncover ongoing crimes or crimes in progress.
  • Performs prison facility/division audits regarding operation efficiency of units in region
  • Performs After Action Review findings upon receiving notification physical force/weapons were utilized during prison unit incidents
  • Executes all other tasks as assigned by Regional Director of Correctional Institutions

Sergeant of Correctional Officers

Texas Department of Criminal Justice (Hightower Unit)
Dayton, TX
11.2006 - 10.2008
  • Oversee Offender Management Operations of 2250 Offenders to facility
  • Responsible directly for 55 Employees (consisting of 45 FTE’s and 10 Part-Time Employees)
  • Supervises, instructs, and train assigned employees, ensuring compliance with safety guidelines
  • Monitors and performs searches of offenders housing and persons for contraband, weapons, etc
  • Monitors transportation of offenders by bus, van, or trailer
  • Completed daily reports that includes recommendations for further treatment strategies and potential security alerts.
  • Monitores offender behavior to prevent crime, escape attempts and other dangerous activities.
  • Apply defensive tactics and physical restraints to maintain safety/security of personnel and general public.
  • Safely transported offenders to and from work sites.

Correctional Officer

Texas Department Of Criminal Justice (Lychner State Jail)
Humble, TX
07.2002 - 07.2006
  • Monitored 2250 criminal offenders housing and work areas s by use of CCTV, patrol vehicles, and direct supervision.
  • Performed perimeter sweeps by use of company vehicle
  • Assisted in restraining violent and unruly offenders
  • Safely transported offenders to and from work sites
  • Employed de-escalation techniques, verbal commands and used physical and mechanical restraints to address offenders.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse

Education

Bachelor of Science - Criminal Justice

Texas A&M University - Commerce
Commerce, TX
01.2022 - 08.2024

Advanced Peace Officer Certification - Law Enforcement

Texas Commission On Law Enforcement (TCOLE)
Austin, TX
05.2023

Basic Peace Officer Certification; PID 447061 - Basic Peace Officer

University Of Houston (Downtown)
Houston, TX
2016

Skills

  • Operational Security
  • Executive Protection
  • Emergency Response
  • Staffing and scheduling
  • Report writing
  • Strong organizational skills
  • High level of integrity
  • Seasoned in conflict resolution
  • Criminal laws
  • Civil laws
  • Emergency vehicle operation
  • Probation and parole knowledge
  • Community-oriented policing
  • Staff Management

Accomplishments

Tactical Rifle Certification, Metropolitan Transit Police Department

FBI LEEDA (Supervisor Institute), MD Anderson Cancer Center Hospital

Defensive Tactics Course, Texas Department of Criminal Justice
First Responders Course, Texas Department of Criminal Justice

Global Threat Reduction Course (US Dept of Energy / Y-12 National Security Complex)

Timeline

Bachelor of Science - Criminal Justice

Texas A&M University - Commerce
01.2022 - 08.2024

Police Officer, Field Training Officer

Metropolitan Transit Authority of Harris County - METRO
03.2018 - Current

Public Safety Supervisor (PSS)

University of Texas Police Department (MD Anderson Cancer Center)
10.2014 - 03.2018

Lead Security Operations Specialist

Off Duty Services (Contractor for ExxonMobil Corporation)
02.2014 - 12.2017

Security Services Supervisor

Houston Methodist Hospital
10.2009 - 02.2014

Sergeant (Region Rotation)

Texas Department Of Criminal Justice (Region III Director's Office)
10.2008 - 10.2009

Sergeant of Correctional Officers

Texas Department of Criminal Justice (Hightower Unit)
11.2006 - 10.2008

Correctional Officer

Texas Department Of Criminal Justice (Lychner State Jail)
07.2002 - 07.2006

Advanced Peace Officer Certification - Law Enforcement

Texas Commission On Law Enforcement (TCOLE)

Basic Peace Officer Certification; PID 447061 - Basic Peace Officer

University Of Houston (Downtown)
Raymond C. Lenton IIPublic Service