Rmad Adam
Hilliard
Summary
- Disciplined and reliable professional with a strong foundation built through service in the United States Marine Corps, where I developed leadership, resilience under pressure, and advanced problem-solving skills. Proven ability to perform in high-stress environments, follow strict protocols, and work effectively in team-based and independent settings. Experienced in logistics, physical labor, and customer-facing roles across multiple industries including moving services, food delivery, fulfillment, and construction. Known for strong work ethic, adaptability, and dedication to getting the job done safely, efficiently, and with attention to detail.
Overview
5
5
years of professional experience
Work History
Mover
Two Men And A Truck
12.2024 - 03.2025
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 8000 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Moved furniture and boxes using utility dolly and truck ramp.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Followed verbal and written instructions to properly move and ship products.
- Strapped items down over protective padding to secure throughout transportation.
Driver
Jimmy John's
02.2024 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
United States Marine
United States Marine Corps
03.2023 - 01.2024
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
- Improved overall unit performance with thorough after-action reviews and constructive feedback.
- Provided crucial first aid treatment during medical emergencies, preserving the health of fellow service members on the battlefield or during training evolutions.
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Enhanced the morale and welfare of fellow Marines through the organization of recreational activities and special events.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Maintained required level of proficiency in use of firearms.
- Upheld USMC dress and appearance regulations for professional appearance.
Fulfillment Center Associate
Amazon
06.2022 - 04.2023
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
- Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
Produce Clerk
Kroger
03.2021 - 08.2022
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Construction Worker
Slef Employed
12.2019 - 01.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Cashier
Marc's Stores
09.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restaurant Worker
Albasha Greek Lebanese Restaurant
05.2020 - 09.2020
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
Education
Master of Arts - Criminology And Psychology
Capital University
Columbus, OH05-2028
Skills
- Time management
- Team collaboration
- Strong communication skills
- Adaptable and flexible
- Materials handling and transport
- Problem-solving skills
- Job planning
- Equipment operation
- Quick decision making
- Computer Proficiency and Microsoft Office
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Mover
Two Men And A Truck
12.2024 - 03.2025
Driver
Jimmy John's
02.2024 - 06.2024
United States Marine
United States Marine Corps
03.2023 - 01.2024
Fulfillment Center Associate
Amazon
06.2022 - 04.2023
Produce Clerk
Kroger
03.2021 - 08.2022
Cashier
Marc's Stores
09.2020 - 02.2021
Restaurant Worker
Albasha Greek Lebanese Restaurant
05.2020 - 09.2020
Construction Worker
Slef Employed
12.2019 - 01.2022
Master of Arts - Criminology And Psychology
Capital University
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