Dynamic sales and customer service professional with proven success at TWO MEN AND A TRUCK, excelling in client relationship building and conflict resolution. Recognized for consistently surpassing performance metrics, leveraging strong communication and organizational skills to enhance customer satisfaction and drive sales growth. Proficient in Microsoft Office and adept at managing multi-line phone systems.
• Manage client inquiries, provide scheduling support, and resolve customer concerns with professionalism.
• Handle sales responsibilities, including quoting services, closing sales, and building client relationships.
• Coordinate with operations staff to ensure timely and efficient service delivery.
• Consistently exceed performance metrics for customer satisfaction and sales goals.
• Supervised and trained team members to ensure high-quality service and adherence to company standards.
• Managed daily shift operations, including task delegation, customer service, and conflict resolution.
• Developed leadership and problem-solving skills in a fast-paced, customer-focused environment.
• Recognized for reliability and ability to motivate team members.
Work Permit: Authorized to work in the US for any employer