Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rudy Makiramdam

Honolulu,HI

Summary

Boasting over 18 years of experience in Infrastructure, Application, and Security across heterogeneous networks, this seasoned Information Technology Professional has established a solid track record. Strong collaboration and communication skills have been instrumental in fostering excellent rapport with both current and past employers. Demonstrating a profound passion for Technology and Information Security, a commitment to continuous learning and effective skill application remains unwavering. Specializing as a diligent Security Architect, focus is on enhancing design processes, boosting team efficiency, and elevating work quality through analytical approaches.

Overview

18
18
years of professional experience
4
4
years of post-secondary education
10
10
Certifications

Work History

Senior Security Architect

Jack Henry & Associates
02.2022 - Current
  • Static Analysis Security Testing Program Management: Manage the Static Analysis Security Testing program, overseeing adherence to defined Jack Henry policies.
  • Software Composition Analysis Program Management: Oversee the Software Composition Analysis program, ensuring compliance with established Jack Henry policies.
  • Vulnerability Management: Collaborate effectively within the vulnerability management team to collect crucial data and facilitate prompt resolution of vulnerabilities across product groups.
  • Remediation Consultation: Provide guidance to product groups on resolving vulnerabilities related to application and infrastructure security.
  • Facilitating Communication Between Teams and Product Groups: Act as the direct interface to product groups, serving as a liaison ICS-Software and Architecture and the various Jack Henry development groups.
  • Process Improvement and Automation: Helped create and/or improve existing processes related to secure development and implemented automation as part of the overall improvements.

Key Accomplishments

  • Creation of ICS-TVM Support Group: Spearheaded the establishment of the ICS-TVM Support group, facilitating direct interface with product groups to expedite vulnerability resolution and provide tailored assistance, significantly enhancing vulnerability management efficacy.
  • Brought Secure Development compliance from 15% to over 90%.

Senior Technician, IT Security Operations

Bank of Hawaii, IT Security Operations
03.2021 - 01.2022
  • Incident Response Leadership: Led efforts to identify and mitigate security breaches, ensuring business continuity. Developed tailored incident response plans.
  • SIEM Administration: Managed SIEM systems to monitor network activity, correlate events, and detect anomalies. Configured rules and alerts for streamlined threat detection.
  • DLP Implementation and Oversight: Implemented and managed DLP solutions to protect sensitive data and ensure compliance. Conducted regular assessments of DLP policies.
  • Antivirus Management: Orchestrated antivirus deployment and configuration for endpoint security. Conducted routine scans and updates.
  • XDR Platform Integration: Utilized XDR platforms to enhance threat detection and response capabilities. Integrated with existing frameworks for improved incident response.
  • Web Content Filtering: Implemented and maintained web content filtering to enforce policies and mitigate exposure to malicious content. Customized rules to align with organizational requirements.

Contractor/Consultant - IT Security

Rehabilitation Hospital Of The Pacific, Information Technology
03.2021 - 06.2021
  • Provided consultation to IT Staff on various subjects such as Cloud Data Loss Prevention, G Suite Administration and SIEM management. Also provided IT staff with information security best practices in regards to projects, risk assessments and ensuring HIPAA compliance.

IT Security Analyst

Rehabilitation Hospital Of The Pacific
01.2019 - 03.2021
  • Architecture Review and IT Strategy: Conduct thorough architecture reviews of all Information Technology Systems and Applications. Develop comprehensive strategies and roadmaps to ensure optimal performance, scalability, security, and alignment with organizational objectives and industry best practices.
  • SIEM Management and Orchestration: Manage Security Information and Event Management (SIEM) systems, including log management, rule building, custom log ingestion, alert management, playbook management, and orchestration/automation.
  • Third-Party Penetration Testing and Security Audits Coordination: Lead and coordinate third-party penetration tests and security audits/assessments. Ensure timely resolution of any findings identified during assessments.
  • Information Security Oversight and Training: Provide oversight to IT and Hospital staff on information security best practices and standards. Conduct information security awareness training for various departments, with a focus on email phishing.
  • Vulnerability Management Program Management: Lead the vulnerability management program, including conducting internal scans using Nessus. Track patching programs for Windows servers/desktops and all other applications/systems.
  • Security Alert Monitoring and Response: Monitor and respond to security alerts in cloud productivity environments (e.g., G-Suite), security devices, network systems, and operating environments.
  • Policy and Procedure Development: Assist in the development of appropriate information security policies, standards, procedures, checklists, and guidelines. Tailor security concepts to meet organizational requirements.
  • Internal Penetration Testing and Patch Validation: Conduct internal penetration tests on new applications or protocols before onboarding. Validate application and system patching to ensure security readiness.
  • Key Accomplishments: Successfully implemented Cloud Data Loss Prevention (Cloud Access Security Broker) solution to secure G-Suite. Managed and completed migration to Windows 10 as interim Project Manager. Facilitated migration to a new Email Encryption solution, enhancing encryption capabilities and Data Loss Prevention Policies. Developed a framework for a vendor risk management program within the IT department.

Assistant Vice President, Platform Manager

American Savings Bank
04.2017 - 01.2019
  • Vulnerability Management for Core Banking System: Oversee vulnerability management, remediation, and mitigation for core banking applications/systems.
  • Architecture Review: Lead and participate in architecture reviews for core banking integrations.
  • Information Security Compliance: Ensure compliance with Bank's Information Security requirements.
  • Strategic Planning and Execution: Develop and execute short- and long-term strategic plans for core banking system.
  • Application and System Implementation: Plan and execute implementations, upgrades, security measures, and maintenance.
  • Project Management: Manage small- to medium-sized projects impacting the organization.
  • Test Plan Development and Execution: Develop and execute test plans for system reliability and security.

Senior Infrastructure Analyst

Aloha Pacific Federal Credit Union
11.2016 - 03.2017
  • Server and Network Infrastructure Maintenance: Maintain physical and virtual machines, network routers, switches, firewalls, and managed devices through third-party vendors.
  • Maintain Security Information & Event Management (SIEM) Application: Configure devices, manage alerts, and respond to security incidents within the SIEM Application.
  • Assist Information Security Officer with Data Analysis: Support the Information Security Officer in analyzing network availability and security events.
  • Provide Technical Consultation for Business Unit Projects: Offer technical consultation throughout all phases of special projects with business units.
  • Core System Maintenance: Oversee new implementations and upgrades for core systems.

Senior Business Systems Analyst

American Savings Bank
08.2013 - 10.2016
  • Responsible for Serving as Liaison Between Information Technology and Business Units: Serve as a liaison between Information Technology and business units.
  • Serve as Subject Matter Expert: Provide subject matter expertise on critical business applications and core systems, offering production support.
  • Project Management: Manage small- to medium-size projects that could potentially impact the entire organization. Define project scope, approach, and resource requirements.
  • Develop, Coordinate, and Execute Test Plans: Develop, coordinate, and execute test plans for system, integration, regression, and validation testing.
  • Develop and Maintain Documentation of Technical Development/Implementations: Develop and maintain documentation of all technical development, implementations, and subsequent revisions.

Senior Systems Analyst

Aston Hotels
03.2013 - 07.2013
  • Server Infrastructure Maintenance:Responsible for maintaining server infrastructure and critical business applications to ensure maximum uptime.
  • Systems Administrator Assistance:Assisted Sr. Systems Administrator with various projects pertaining to systems maintenance, upgrades, and migrations.
  • Network Administrator Support:Assisted Sr. Network Administrator with network infrastructure maintenance, PCI-DSS initiatives, and network architecture planning.
  • Process Documentation Creation:Created process documentation for new server implementation and Windows patch management.
  • Consultation for Change Management:Provided consultation to VP of IT on implementation of change management process.

Network Administrator

24 Hour Fitness
06.2012 - 02.2013
  • Network Device Management:Primary responsibilities include managing network devices such as Firewalls, Routers, Switches (core and distribution), VPN devices, and mail filtering.
  • Process Documentation:Responsible for creating process documentation, including network change management procedures and configuration/installation procedures for all network devices.
  • WAN Circuit Management:Management of all WAN circuits for 420+ locations throughout Northern America.
  • Help Desk Support:Assist Help Desk team with resolving complex LAN/WAN issues.

Network Field Engineer

Symitar
01.2011 - 05.2012
  • Technical Support:Responsible for providing high-level technical support to clients, product specialists, and consultants regarding networks/systems.
  • On-Site Customer Work:Main field duties include directing, coordinating, and performing on-site customer work including installations, repairs, upgrades, and maintenance.
  • In-House Support and Operations:Provide second-level support for surrounding departments, including case management, testing, and standardization of new hardware and processes. Create client-facing documentation and assist with VPN setup and troubleshooting for client sites.
  • Training Responsibilities:Teach Network Fundamentals level 2 class to Symitar employees. Concepts covered in this class include router/switch basic configuration, LAN/WAN protocols, basic SAN technologies, VPNs, and virtualization.

PC Technician

Mission Federal Credit Union
07.2008 - 12.2010
  • End User Support: Responsible for level 1 and 2 end user support, including hardware and software support, VPN connectivity issues, wireless setup/troubleshooting, mobile device troubleshooting, and VOIP issues.
  • Hardware Support and System Administration: Responsible for hardware repair (PCs, laptops, and printers), new system setup/deployment, Active Directory user administration, and creation of department documentation.
  • Networking Duties: Networking responsibilities include Layer 1-3 troubleshooting, Router/Switch configuration, deployment, and maintenance (ACL changes, VLAN changes, firmware upgrades, configuration backups, etc.), and access point configuration/deployment.
  • Additional Responsibilities: Other duties include VOIP phone setup, PBX cabling, and assisting the Security Administrator with Disaster Recovery Implementation.
  • Key Accomplishment: Recognized as a 3-time Gold Cup winner for outstanding customer service, significantly improving the relationship between IT and Business Units.

Support Engineer

Sundt Construction
02.2008 - 06.2008
  • End User Support: Responsible for level 2 end user support, encompassing hardware and software assistance, wireless setup/troubleshooting, and mobile device troubleshooting.
  • LAN/WAN Support and Job Site Setup: Responsible for LAN/WAN support and job site setup, including ISP ordering/setup, server deployment, and access point configuration.
  • Technical Support for Construction Project: Provide technical support for the Sony North American Headquarters construction project, ensuring smooth implementation of IT infrastructure and systems.

Technical Specialist I

San Diego County Credit Union
07.2006 - 01.2008
  • Help Desk Support:Responsible for level 1 support (help desk) for credit union applications and end user workstations and phones, ensuring prompt resolution of technical issues.
  • Endpoint Security Management:Management of endpoint security, involving policy configuration, monitoring, and incident response to safeguard organizational assets.
  • Special Project Assistance:Assist senior technicians with special projects relating to IT, contributing to the successful execution of strategic initiatives.
  • Customer Service Excellence:Maintain a high level of customer service by implementing first call resolution practices and meeting SLAs for all incidents/requests, enhancing overall satisfaction and efficiency.

Education

Information Security & Assurance

Kapiolani Community College
Honolulu, HI
06.2023

Cisco Networking Academy

Miracosta College
08.2008 - 05.2010

Computer Science

California State University - San Marcos
08.2006 - 05.2008

Skills

    Security Architecture Design

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Certification

Certified Information Systems Security Professional

Timeline

Certified Information Systems Security Professional

06-2022

Senior Security Architect

Jack Henry & Associates
02.2022 - Current

Senior Technician, IT Security Operations

Bank of Hawaii, IT Security Operations
03.2021 - 01.2022

Contractor/Consultant - IT Security

Rehabilitation Hospital Of The Pacific, Information Technology
03.2021 - 06.2021

Bitglass Certified Cloud Security Administrator

09-2020

LogRhythm Platform Administrator

04-2020

IT Security Analyst

Rehabilitation Hospital Of The Pacific
01.2019 - 03.2021

ELearnsecurity Junior Penetration Tester

10-2018

ITIL Foundations

09-2017

CompTIA Security+

05-2017

Assistant Vice President, Platform Manager

American Savings Bank
04.2017 - 01.2019

Senior Infrastructure Analyst

Aloha Pacific Federal Credit Union
11.2016 - 03.2017

Senior Business Systems Analyst

American Savings Bank
08.2013 - 10.2016

Senior Systems Analyst

Aston Hotels
03.2013 - 07.2013

Network Administrator

24 Hour Fitness
06.2012 - 02.2013

Network Field Engineer

Symitar
01.2011 - 05.2012

Cisco Certified Network Associate

07-2010

Microsoft Certified Technical Specialist

04-2010

Cisco Networking Academy

Miracosta College
08.2008 - 05.2010

PC Technician

Mission Federal Credit Union
07.2008 - 12.2010

Support Engineer

Sundt Construction
02.2008 - 06.2008

Computer Science

California State University - San Marcos
08.2006 - 05.2008

Technical Specialist I

San Diego County Credit Union
07.2006 - 01.2008

CompTIA Network+

10-2005

CompTIA A+

06-2004

Information Security & Assurance

Kapiolani Community College
Rudy Makiramdam