Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Awards
Timeline
Manager
Rebecca May

Rebecca May

High Point,United States

Summary

Tenacious customer service leader with 10 years of award-winning experience. 6 years of hands-on experience assisting with preparing and sorting documents for entry and entering data into Microsoft Office Suite. Unmatched fluid adaptation between job markets. Creative track record of advocating proficient community outreach and clear communication. Excellent time management, self-motivating energy, and multitasking abilities. Spirited employee who takes great pride in working to learn as much as possible and generate the best quality work to make a positive difference within the company.

Overview

3
3

High Volume CNC Machinist

7
7

Clerical Assistant

14
14

Customer Service Representative

Work History

CNC BTB Machine Operator

REGO Engineered Controls International, LLC
Whitsett, NC
04.2022 - Current
  • Loaded and unloaded parts to maintain high level of production while maintaining tight tolerances to design specifications
  • Communicated often and openly with engineers, tool cage machinists, set up techs, and maintenance
  • Measured completed pieces to identify product irregularities in fast paced environment and detected control errors by monitoring machine operation
  • Controlled 7-point robotic arm when necessary
  • Maintained company specific efficiency

Milling CNC Machinist Assistant

Columbia Panel Manufacturer, Inc.
High Point, NC
10.2020 - 02.2022
  • Responsible for setting up, tooling, and operating CNC machines performing various processes such as drilling, banding, boring, milling, and reaming wooden panels, general editing in Woodwop
  • Clearly communicated with factory staff in every area of production to facilitate fluid and clear production environment while maintaining a level head staying in close contact with head and lead machinists about issues or final products
  • Used sensible deductive, sequential, and artistic inductive reasoning, critical thinking, and team effort to solve problems; remained inquisitive learner
  • Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately against final product on tight production schedule; inspected parts using calipers, micrometers, and depth gauges; created pallets to fit final loads
  • Kept work area neat and tidy to safeguard workspace and efficiently locate tools and other items; maintained shop equipment by checking fluid levels and sanding and cleaning parts

Packaging Machine Operator

Hospitality Mints
Boone, NC
10.2014 - 07.2016
  • Communicated clearly with mint loader on other side of machine and other factory staff to maintain quick run times and minimal down time; spoke directly with maintenance staff to better understand machine and any issues
  • Loaded plastic bag strip and mints into machine, aligning packaging image with cutting mechanism; keeping detailed eye on product ensuring it remained in place through out process
  • Attached identification labels, stacked, and made skids for finished packaged items or stenciled information on containers for shipping
  • Replenished packaging supplies such as packaging ribbon and boxes to maintain inventory
  • Effective, detailed, personably fluid, and inquisitive enough to start training as floor production manager

Photo Lab Associate

Walgreens
Boone, NC
05.2010 - 10.2012
  • Calculated and mixed chemical developer, stop bath and fixer chemicals to develop reels; cleaned spills in timely manner according to OSHA standards while maintaining managerial duties; cleaned machines nightly and prevented chemical mixing
  • Assessed customer needs and examined order contents to identify processing requirements and timelines; worked with photographers to achieve best ratios, color outcome, and paper, binding, or product quality
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images; utilized software to help customers create unique photo products quickly
  • Maintained daily and nightly testing and cleanup of poster printer, calendar maker, and wet lab; counted down till for bank drop
  • Cross trained employees during any down time possible and created team log and in-person meetings for all shifts to communicate clearly for fluid, stable work environment

Education

Associate in Fine Applied Arts - Graphic Print

Caldwell Community College And Technical Institute
Boone, NC

Skills

  • Quality Control
  • Creative Problem Solving
  • Customer Satisfaction
  • Document Control
  • Multitasking
  • Hazardous Chemicals Management
  • Reading Blueprints
  • Microsoft Office Suite
  • Geometric Dimensioning & Tolerancing
  • Office Reception
  • Billing and Invoicing
  • Records Coordination
  • Staff Training
  • Information Protection
  • Clerical Experience
  • Assisting Pharmacists
  • Health Insurance Plan Knowledge
  • Laboratory Operations
  • Resolving Customer Issues
  • Insurance Verification
  • Resolving Complaints
  • Using POS System
  • FDA and HIPAA Compliance
  • Sales Planning
  • Stockroom Oversight
  • Interdepartmental Collaboration
  • Multi-Line Phone Proficiency
  • Excel Spreadsheets
  • Valid Driver's License
  • Verbal and Written Communication
  • Organizing and Categorizing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Courage is resistance to fear, mastery of fear - not absence of fear."
Mark Twain

Awards

District Champion of Champions, 2016

Area Champion of Champions, 2015

The Champion of Champions Award is a prestigious award given to Walgreens employees based upon customer surveys taken, community outreach, and internal team nomination.

Timeline

CNC BTB Machine Operator

REGO Engineered Controls International, LLC
04.2022 - Current

Milling CNC Machinist Assistant

Columbia Panel Manufacturer, Inc.
10.2020 - 02.2022

Packaging Machine Operator

Hospitality Mints
10.2014 - 07.2016

Photo Lab Associate

Walgreens
05.2010 - 10.2012

Associate in Fine Applied Arts - Graphic Print

Caldwell Community College And Technical Institute

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Rebecca May