Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Robert Merrill

San Gabriel,CA

Summary

Hardworking and reliable employee with hands-on experience in leading teams, including sports teams and new hires, and customer service. Enthusiastic about facilitating communication and conflict resolution, especially with customers. Has experience working and volunteering in a variety of workspaces, including restaurants, hospitals, and Buddhist temples.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

McDonald's
Rosemead, CA
06.2021 - 08.2021
  • Maximized sales and enhanced customer satisfaction by informing customers about current offers and providing recommendations for better purchases.
  • Assisted in training newly hired employees during busy periods by delegating responsibilities in areas such as cooking duties, order packaging, register operation, and customer service.
  • Performed service recovery by identifying customers' needs and providing middle-ground solutions that aligned with company guidelines.
  • Ensured high levels of cleanliness in all checkout and dining areas by meticulously attending to registers, floors, tables, countertops, and windowsills.

Volunteer

Huntington Hospital
Pasadena, CA
08.2019 - 07.2023
  • Ensured a positive experience for departing patients by safely discharging them and engaging in meaningful conversation.
  • Transported vital documents and samples between various hospital wards, facilitating communication among ward directors.
  • Informed and instructed patients on hospital programs, facilitating access to health-related information and appointment scheduling.

Volunteer

Hsi Lai Temple
Hacienda Heights, CA
03.2019 - 05.2020
  • Tutored children of varying ages in usage of Mandarin including grammar, vocabulary, and syntax.
  • Managed classes of various sizes, ranging from 8 to 18 students.
  • Participated in and facilitated engaging Mandarin plays for students, promoting an enjoyable and immersive educational experience.

Education

Bachelor of Arts - Life Sciences

Soka University of America
Aliso Viejo, CA
05-2024

High School Diploma -

Gabrielino High School
San Gabriel, CA
06-2020

Skills

  • Conversational Mandarin
  • Managing Small to Medium Groups
  • Conflict Resolution
  • Adaptable Decision-Making
  • Proficient in Microsoft Word, Excel, Powerpoint, and Adobe Illustrator

Affiliations

  • Soka University Swim Team (4 years)
  • Gabrielino High School Swim Team (4 years)
  • Choir member (Bass singer)
  • Caretaker for handicapped seniors
  • Gabrielino High School Speech and Debate Team (2 years)

Certification

  • AHA BLS Certified

Timeline

Cashier

McDonald's
06.2021 - 08.2021

Volunteer

Huntington Hospital
08.2019 - 07.2023

Volunteer

Hsi Lai Temple
03.2019 - 05.2020

Bachelor of Arts - Life Sciences

Soka University of America

High School Diploma -

Gabrielino High School

Similar Profiles

CREATE PROFILE
Robert Merrill