Rita M Grier
Fuquay-Varina,NC
Summary
The objective is to obtain employment within FNMA's Disaster Survivor Assistance (DSA) or Individual Assistance (IA) where given the opportunity to display the proactive and goal-oriented professionalism, with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
30
30
years of professional experience
Work History
Medicaid Coordinator
Father Murray Nursing & Rehabilitation by Olympia
04.2011 - 11.2016
- Assisted families with complex paperwork, ensuring accuracy and timely submission of required documents.
- Maintained up-to-date knowledge of state and federal regulations, ensuring compliance in all Medicaid coordination efforts.
- Served as liaison between clients and government agencies, effectively resolving issues related to enrollment or benefits access.
- Demonstrated exceptional attention to detail when reviewing documentation for eligibility determination purposes, minimizing errors and delays.
- Conducted regular audits of client files to ensure accuracy and completeness, mitigating risk of denied claims or funding loss.
- Increased approval rates by proactively identifying potential eligibility issues and providing guidance to applicants.
- Collaborated with healthcare providers to gather necessary information for successful Medicaid enrollments.
Medicaid Eligibility Specialist
Department of Human Services
09.1998 - 01.2011
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
- Resolved eligibility discrepancies by carefully reviewing regulations and collaborating with relevant parties to reach accurate determinations.
- Utilized advanced computer systems to track applicant data, generating accurate reports for internal review as needed.
- Reduced errors in eligibility decisions with meticulous attention to detail and thorough documentation of applicant information.
Accounts Payable/Accounts Receivable Bookkeeper
Department of Mental Health - Forensics
07.1986 - 09.1998
- Assisted in successful completion of annual audits by providing accurate documentation and clear communication with external auditors.
- Reduced outstanding receivables with diligent follow-up on past due invoices and effective negotiation for payment arrangements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Adopted a proactive approach to accounts receivable collections by consistently monitoring customer payment history and making timely adjustments to credit terms.
Education
High School Diploma -
Henry Ford High School
Detroit, MI01.1975
Psychology
Davenport University
Dearborn, MISkills
- Policy interpretation
- Problem-solving abilities
- Excellent communication
- Financial reporting
- Teamwork and collaboration
- Active listening
- Program coordination
- Strong organization
- Professional ethics
- Policy analysis
- Client advocacy
- Eligibility determination
Timeline
Medicaid Coordinator
Father Murray Nursing & Rehabilitation by Olympia
04.2011 - 11.2016
Medicaid Eligibility Specialist
Department of Human Services
09.1998 - 01.2011
Accounts Payable/Accounts Receivable Bookkeeper
Department of Mental Health - Forensics
07.1986 - 09.1998
High School Diploma -
Henry Ford High School
Psychology
Davenport University
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