Ruth Martinez
Albuquerque,NM
Summary
Adaptable Manager offer 10 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
14
14
years of professional experience
Work History
Manager
Ritzy Rags
Albuquerque, NM
09.2006 - 10.2017
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Crew Member
Sonic
Los Lunas, NM
04.2004 - 11.2005
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
GED -
CNM
Albuquerque, NM05-2005
Skills
- Financial Management
- Strategic Planning
- Performance Management
- Policy Implementation
- Beverage Preparation
- Menu Memorization
- Drive-Thru Operations
- Food Preparation
- Food Running
- Customer Engagement
- Order Management
- Safe Food Handling
Timeline
Manager
Ritzy Rags
09.2006 - 10.2017
Crew Member
Sonic
04.2004 - 11.2005
GED -
CNM
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