Roanne Kristine Gonzaga
Healthcare Management
San Antonio,TX
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Administrative Cleark
Brooke Army Medical Center
Ft Sam Houston, TX
08.2019 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
Customer Service Associate
Stewart's Shops
Newburgh, NY
02.2014 - 03.2019
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Developed and actualized customer service initiatives to decrease wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Marlboro Central High School
Marlboro, NY 08.2010 - 06.2011
No Degree - Liberal Arts And Sciences
Dutchess Community College
Poughkeepsie, NY 05.2001 -
Skills
Administrative support
Timeline
Administrative Cleark
Brooke Army Medical Center
08.2019 - Current
Customer Service Associate
Stewart's Shops
02.2014 - 03.2019
High School Diploma -
Marlboro Central High School
08.2010 - 06.2011
No Degree - Liberal Arts And Sciences
Dutchess Community College
05.2001 -
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