Rob Carlton
Skipwith
Summary
Dynamic Shop Manager at Home's Transmission Service with a strong history of meeting budget targets through strategic expense management and creative marketing initiatives. Expertise in technical troubleshooting and team leadership contributes to a positive workplace culture, driving customer satisfaction and operational efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Shop Supervisor
Texas J&A Service
Hobbs
03.2018 - 04.2020
- Trained new employees on company policies, procedures, and point-of-sale systems.
- Managed daily operations to ensure efficient workflow and high customer satisfaction.
- Supervised shop staff, providing ongoing guidance to foster a positive work environment.
- Monitored employee performance, offering constructive feedback to enhance skills.
- Maintained inventory by ordering supplies based on demand and budget constraints.
- Inspected work areas and tools while conducting safety training to prevent violations.
- Reviewed work orders to verify compliance with project expectations and deadlines.
- Coordinated maintenance schedules to keep equipment in optimal operating condition.
Shop Manager
Home's Transmission Service
Boydton
01.2008 - 04.2020
- Achieved budget and profit targets with effective expense control and promotional strategies.
- Covered shop demands with well-organized team schedules and employee assignments.
- Diversified shop's marketing approaches, capitalizing on social media and guerrilla marketing strategies to attract new customers.
- Maintained inventory levels, ordering new stock as needed based on demand and budget constraints.
- Managed daily operations of shop, ensuring efficient workflow and customer satisfaction.
- Purchased supplies and equipment necessary to meet forecasted customer demands.
- Handled customer complaints and concerns professionally, resolving issues in timely manner.
Shop Manager
Home's Transmission Service
Boydton
04.2023 - Current
- Diversified shop's marketing approaches, capitalizing on social media and guerrilla marketing strategies to attract new customers.
- Covered shop demands with well-organized team schedules and employee assignments.
- Achieved budget and profit targets with effective expense control and promotional strategies.
- Managed daily operations of shop, ensuring efficient workflow and customer satisfaction.
- Handled customer complaints and concerns professionally, resolving issues in timely manner.
- Supervised shop staff, providing guidance and support to maintain positive work environment.
- Maintained inventory levels, ordering new stock as needed based on demand and budget constraints.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
Construction Supervisor
RBP Construction
Buffalo junction
04.2020 - 04.2023
- Promoted worksite safety and compliance with OSHA protocols.
- Managed daily tasks of crew members and subcontractors, providing regular performance feedback.
- Delegated responsibilities based on project requirements to enhance efficiency.
- Installed and dismantled equipment to ensure operations ran smoothly.
- Cultivated a positive work environment that fostered teamwork and productivity.
- Ordered necessary materials and equipment for each project phase.
- Updated clients on project status regularly to maintain transparency.
- Maintained accurate records of work completed, material usage, and labor hours.
Maintenance Supervisor
Virginia Homes
Boydton
01.2005 - 01.2008
- Balanced manufacturer specifications, quality standards, and budget objectives to plan complex maintenance work.
- Coordinated resources and work plans to ensure team adherence to maintenance goals.
- Conducted regular inspections of facilities to identify and address repair needs.
- Achieved high quality standards by inspecting maintenance activities and overseeing necessary rework.
- Responded promptly to emergencies, minimizing damage and downtime.
- Handled maintenance requests with precision, using internal work order system for project allocation.
- Monitored inventory levels and ordered supplies as needed for ongoing operations.
- Maintained safe electrical systems through effective troubleshooting and repair methods.
Engine Machinist
NAPA Auto Parts - Genuine Parts
Clarksville, VA
01.1991 - 12.2004
- Recognized and reported defective material and equipment to shift supervisor.
- Verified part numbers and placed parts in appropriate shipping containers.
- Repainted and precisely touched-up components and assemblies.
- Trained and instructed coworkers in proper assembly techniques.
- Inspected completed engine parts and components for quality control purposes.
- Checked machines for proper output and functionality, fixing minor mechanical issues.
- Tested electrical wiring, pumps and other components in engines for proper functionality.
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
- Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.
- Assembled and installed mechanical components on engines, vehicles and other machines according to blueprints and other specifications.
- Complied with safety standards to prevent machinery accidents and personnel injuries.
- Set up and tested monitors and calculators and recorded test data per engineering and quality specifications.
Education
Diploma -
Bluestone High School
Skipwith, VA05.1989
Some College (No Degree) -
Embry-Riddle Aeronautical University
Daytona Beach, FLSkills
- Conceptual understanding
- Time management
- Leadership
- Problem solving
- Customer service
- Attention to detail
- Critical thinking
- Technical troubleshooting
Certification
- Commercial Driver's License (CDL)
- CERTIFIED ENGINE BLOCK MACHINIST
- CERTIFIED CYLINDER HEAD MACHINIST
References
References available upon request.
Timeline
Shop Manager
Home's Transmission Service
04.2023 - Current
Construction Supervisor
RBP Construction
04.2020 - 04.2023
Shop Supervisor
Texas J&A Service
03.2018 - 04.2020
Shop Manager
Home's Transmission Service
01.2008 - 04.2020
Maintenance Supervisor
Virginia Homes
01.2005 - 01.2008
Engine Machinist
NAPA Auto Parts - Genuine Parts
01.1991 - 12.2004
Diploma -
Bluestone High School
Some College (No Degree) -
Embry-Riddle Aeronautical University
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