Robert Fisher
Lebanon,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Decades of high-level software development, project management, sales and public speaking experience.
Overview
26
26
years of professional experience
Work History
Program Development Coordinator
Adult And Teen Challenge New Jersey
Lebanon, NJ
08.2022 - Current
- Coordinated events to encourage community involvement and increase awareness of organization's mission.
- Planned and implemented fundraising events.
- Created and implemented fundraising plans to encourage donations and distribute funding.
- Proposed fundraising opportunities to potential donors to increase sources of funding.
- Managed all sales initiatives and logistics for the Carpenters Shop.
- Represented the organization weekly at public speaking events and church services, promoting the program and driving revenue opportunities.
- Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
Medical Coordinator
Adult And Teen Challenge New Jersey
Lebanon, NJ
11.2021 - 08.2022
- Coordinated medicaid applications for all new residents
- Authorized representative with Hunterdon County Social Services for EBT applications and coordination of State benefits.
- Supervised resident activities and all aspects of the program's logistics.
- Scheduled resident appointments and managed on going care.
- Maintained detailed records of medical supplies and ordered supplies.
- Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
- Ordered all pharmacy supplies and kept check on inventory levels.
Customer Success Manager
Corcentric
Cherry Hill, NJ
09.2018 - 11.2021
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Increased engagement with trading partners, finding revenue expansions and provided technical solutions to complex opportunities.
- Created customer support strategies to increase customer retention.
- Monitored customer progress and addressed customer inquiries with timely and accurate updates.
- Conducted periodic user training sessions to support customer understanding and product feature utilization.
EDI Integration Manager
Corcentric
Cherry Hill, NJ
06.2012 - 09.2018
- Managed a team of EDI Integration Specialists and Software Developers.
- Primary role was to implement EDI Strategies between financial process partners in the Automotive Aftermarket, helping automotive suppliers and their customers order, pay and get paid electronically.
- Coordinated EDI projects and communicated directly with suppliers and customers.
- Partnered with sales and operations departments to improve the EDI integration process and data quality.
- Created mapping and implemented solutions for all 850, 856, 810, 855, 997 and 846 EDI X12 documents.
- Coordinated communication protocols between Corcentric and our trading partners.
- Follow EDI guidelines from all EDI major wholesale customers and implement any updates pertaining to EDI transactions
- Interact with internal associates as well as external business associates (Customers or vendors trading partners and EDI software technical reps)
- Review, track and ensure document transmissions in a timely manner
- Perform Quality Control on all setups, modifications, updates to the EDI System
- Provide training on EDI Processes to internal associates
Senior Programmer Analyst
Cardone Industries
Philadelphia, PA
10.1997 - 05.2012
- Tested and deployed scalable and highly available software products in the Automotive After Market.
- Worked closely with clients to establish specifications and system designs.
- Developed and maintained software in RPG400, CL, RPGLE, and ABAP
- Participated in an SAP ERP Implementation for HR and Payroll systems, configuring software and writing new software in SAP's native programming language.
- Developed applications in an AS400 environment for Shipping/Receiving/Distribution/Accounts Receivable and Payable and all systems that integrate with EDI partners and systems.
- Modified existing software to correct errors, adapt to new hardware and improve performance.
Education
No Degree - Accounting
Evangel University
Springfield, MOSkills
- Analytical Problem Solver
- Donor Relations
- Training and Development
- Strong Computer experience and communication skills
Timeline
Program Development Coordinator
Adult And Teen Challenge New Jersey
08.2022 - Current
Medical Coordinator
Adult And Teen Challenge New Jersey
11.2021 - 08.2022
Customer Success Manager
Corcentric
09.2018 - 11.2021
EDI Integration Manager
Corcentric
06.2012 - 09.2018
Senior Programmer Analyst
Cardone Industries
10.1997 - 05.2012
No Degree - Accounting
Evangel University