ROB NENDEL
Springfield
Summary
Accomplished in developing technical training solutions that enhance customer learning experiences across diverse technologies. Experienced in designing virtual lab environments and establishing standardized development processes. Proven ability to build and mentor high-performing teams, ensuring effective delivery and support.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Training Specialist
Gigamon
04.2021 - 04.2026
- Developed customer training programs for VMware and AWS visibility solutions, improving product understanding and utilization.
- Administered course development infrastructure, streamlining processes to enhance learning experiences.
- Collaborated with authorized training partners to expand training offerings.
- Trained internal sales engineers on product features and benefits, increasing their ability to effectively communicate value to customers.
Senior Technical Courseware Developer
VMware, Inc.
11.2011 - 06.2018
- Established and led team to develop cloud-based lab development standards, ensuring consistency and quality across VMware course development projects.
- Created customer training for vSphere vCloud Director and vRealize Automation products, enhancing user understanding and adoption.
- Administered internal course development cloud utilized by over 30 developers.
Senior Principal Learning Consultant
Symantec, Inc.
Springfield
06.2005 - 11.2011
- Developed comprehensive training for software and hardware products, enhancing knowledge for support teams and customers.
- Administered internal lab to enhance security-sensitive training development.
- Collaborated with partners to deliver tailored customer-focused training, improving engagement and satisfaction.
- Mentored course developers, resulting in improved instructional quality and consistency across training materials.
Skills
- Instructional design and course development
- Training delivery and facilitation
- Process standards
- Training facilitation
- Virtual lab design and storyboarding
- Infrastructure management
- Team leadership
- Technical training
- Learning principles
- Sales engineering
Certification
Instructional Design Certified, Friesen, Kaye & Associates (FKA)
Timeline
Senior Training Specialist
Gigamon
04.2021 - 04.2026
Senior Technical Courseware Developer
VMware, Inc.
11.2011 - 06.2018
Senior Principal Learning Consultant
Symantec, Inc.
06.2005 - 11.2011