Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Business Education
Volunteer
Rob Nyegard

Rob Nyegard

Summary

Performance-driven Operations Manager with 38 years of experience aligning the right people and empowering them to lead with confidence. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Strong people person that believes highly motivated employee's that feel valued and appreciated is the key to long term success with people development, sales growth and profitability.

Overview

38
38
years of professional experience

Work History

Operations Manager

McOpCo McDonald's
10.2022 - Current
  • Lead 25 restaurants that grossed over $107 million in sales and serves over 10 million customers annually.
  • Lead restaurants with an average staff size of 65 and in total over 1600 employees.
  • Held Supervisors accountable to company expectations with People, Operations and profits.
  • Drove day-to-day operations by having highly motivated people working together to achieve company sales and transaction goals.
  • Worked with the Executive team to establish, evaluate and revise company policies such as Pay rates, appearance standards, Bonus structure Etc.
  • Oversaw operations and reviewed performance measures of 25 locations of McDonald's restaurants.
  • Increased profit margins of 25 restaurants through careful analyzing the opportunities and establishing action plans.
  • Assisted in recruiting, hiring and training of manager trainees.
  • Trained and guided General Managers and Supervisors to maintain high productivity and performance metrics. Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Vice President of Operations

Caspers Company McDonald's
09.1984 - 10.2022
  • Lead 18 restaurants that grossed over $88 million in sales and serves over 9 million customers annually.
  • Lead restaurants with an average staff size of 80 and in total over 1400 employees.
  • Held Supervisors accountable to company expectations with People, Operations and profits.
  • Drove day-to-day operations by having highly motivated people working together to achieve company sales and transaction goals.
  • Worked with the Executive team to establish, evaluate and revise company policies such as Pay rates, appearance standards, Bonus structure Etc.
  • Oversaw operations and reviewed performance measures of 18 locations of McDonald's restaurants.
  • Increased profit margins of 18 restaurants through careful analyzing the opportunities and establishing action plans.
  • Assisted in recruiting, hiring and training of manager trainees.
  • Trained and guided General Managers and Supervisors to maintain high productivity and performance metrics.

Education

High School Diploma -

King High School
Tampa, FL
05.1989

Skills

  • Business Leadership
  • Leadership and People Development
  • Effective Communicator
  • P&L Responsibility
  • Motivational Leadership
  • Integrity and Transparency
  • Leads by example
  • Coaching and Mentoring
  • Recruiting and Interviewing
  • Complex Problem-Solving

Timeline

Operations Manager

McOpCo McDonald's
10.2022 - Current

Vice President of Operations

Caspers Company McDonald's
09.1984 - 10.2022

High School Diploma -

King High School

Accomplishments

* 2020, 2015, 2014, 2004, Training Excellence / Developing Future Leader Awards

* 2010, 2009, 2003, 2002, 2000, 1996, 1995 Caspers Company McDonald's Super Star Award

* 2011, 1996 McDonald's Outstanding manager Award

* 1994 Caspers Company McDonald's General Manager Rookie Of The Year

Business Education

  • 1993 McDonald's Hamburger University
  • 2012 Hamburger University GM Business Leadership Capstone Class
  • 2013 Hamburger University Mid-Manager Partnering For Results Class
  • 2016 Hamburger University Mid-Manager Delivery Skills For Presentations

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Rob Nyegard