Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
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ROB PIANTEDOSI

ASHLAND,MA

Summary

Experienced Product professional and proven leader with over 20 years of experience as a Business Analyst, Product Owner, Product Manager and Scrum Master in the discovery, creation and delivery of new and re-envisioned capabilities that delight customers. Expertise in working with multiple distributed teams, growth strategies and go to market strategies, user discovery, design thinking and user data analytics, road mapping, Epic/Feature and story writing with acceptance criteria that aligns with strategic project and company goals. Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
Certification
1
1
year of professional experience

Work History

Lead Product Owner

3Cloud Solutions
04.2024 - Current
  • Delivered product vision by collaborating with stakeholders to define and prioritize features.
  • Collaborated with sales and marketing teams for aligning product messaging and go-to-market strategy.
  • Gathered user feedback for guiding product enhancements and improving user satisfaction.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.
  • Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.

Scrum Master

CliftonLarsonAllen - Cognizant Client
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.

Product Owner

Gilead - Cognizant Client
  • Enhanced product usability by conducting user research and incorporating feedback into development.
  • Streamlined project management processes for improved efficiency and timely product delivery.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.
  • Optimized product performance by identifying areas for improvement and implementing necessary changes.

Product Owner/BA/Scrum Master

Ernst And Young - Cognizant Client
  • Modernization of legacy TPS Eligibility product to improve user experience, provide product and design processes and best practices, Writing stories and acceptance criteria for client approvals and team refinement, working with UX design, team work and defect prioritization, reporting of project status via Azure DevOps dashboards and queries, coaching on Agile scrum practices when needed
  • Facilitated backlog refinement and team grooming
  • Performed bi-weekly client demos
  • 14 months into the project I switched to a Scrum Master role where I lead a team daily in agile ceremonies, including Daily Stand Ups (DSU), backlog refinement, user story refinement, PI Planning and Demos.

Consultant, Scrum Master/Project Manager

Ernst & Young - Cognizant Client
  • Lead the scrum team in using Agile methodology and scrum practices Helping the product owner and development team to achieve customer satisfaction Lead the scrum and development teams in self-organization Remove impediments and coach the scrum team on removing impediments Help the scrum and development teams to identify and fill in blanks in the Agile framework Resolve conflicts and issues that occur Help the scrum team achieve higher levels of scrum maturity Support the product owner and provide education where needed

Consultant, Lead Business Analyst

Amica Insurance - Magenic Client
  • Developing use case-based requirements specifications to capture project business requirements for a custom application to be built Managing functional and non-functional requirements artifacts through all development and QA iterations Facilitation of requirements analysis sessions with project stakeholders Collaboration with project stakeholders to establish requirements baseline
  • Stakeholders include client business team, Magenic development team, third party development teams, QA team Working with project manager to ensure traceability of requirements through development phase Identifying and managing changes to requirements and participating in the change management process Assisting QA team with development of test cases Acting as liaison with QA team during bug triage activities

Manager, Technical Analytics

OnProcess Technology
  • Responsible for the management and enablement of the Global Business Systems Analysis team India/United States Report on productivity metrics and SLA adherence to the business Create technology reporting, giving visibility to business owners on production releases and IT issues Promote operation in a proactive environment, and increased recognition of the scope and impact of changes Manage IS ticket system, and assist in the prioritization of day-to-day work Partner with the Project Management team to gather requirements for all new implementations

Lead Business Analyst

OnProcess Technology
  • I support the design and management of our internal applications and serve as a conduit between various business units and the application development team
  • I am responsible for eliciting requirements and understanding them at a product, program, and application level
  • I ensure that the application design meets the requirements through the creation of process and business rule documentation, user acceptance testing, facilitation of production releases and application troubleshooting
  • I seek out opportunities to increase efficiency of current programs and look to improve through enhancements of the application
  • I mentor Business Analysts to educate them on analysis skills, tools, and company best practices
  • Work with internal and external stakeholders to understand requirements for new program implementations and reengineering of existing programs Analyze and design application functionality across multiple applications to support complex processes Create and provide requirements for developers via process mapping, pseudo code, and functional specification documentation for business rules, interfaces, and CRM applications Conduct user acceptance testing to ensure that the application matches the desired solution Work with developers to successfully execute application delivery with aggressive timelines to business owners Create and distribute reporting to business owners on production releases, issue details, and other various departmental metrics Assist development in identifying application failures by investigating stored procedure/code issues Monitor the application ticket system and ensuring process adherence for change requests and implementations Responsible for the quality and testing of business system requirements using SQL and our ETL process Responsible for overseeing the Business Analysts’ design, providing feedback, and imparting best practices to them Create documentation for BA training, reporting, and best practices

Education

Business And Information Technology -

Framingham State University
Framingham, MA
12.2012

Skills

  • Azure DevOps
  • Risk Management
  • Competitive Analysis
  • Problem Identification
  • Business Analysis
  • Scrum Framework
  • Agile Methodology
  • Scrum Methodology
  • User Story Creation
  • Requirements Elicitation

Personal Information

Title: Product Manager 1

Certification

  • SAFe 5 Scrum Master Certification | Scaled Agile | Year 2022

Timeline

Lead Product Owner

3Cloud Solutions
04.2024 - Current

Business And Information Technology -

Framingham State University

Scrum Master

CliftonLarsonAllen - Cognizant Client

Product Owner

Gilead - Cognizant Client

Product Owner/BA/Scrum Master

Ernst And Young - Cognizant Client

Consultant, Scrum Master/Project Manager

Ernst & Young - Cognizant Client

Consultant, Lead Business Analyst

Amica Insurance - Magenic Client

Manager, Technical Analytics

OnProcess Technology

Lead Business Analyst

OnProcess Technology

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