Robab Akhter
Queens Village
Summary
Dynamic dental assistant with extensive experience at Tend, proficient in radiologic technology and skilled in patient care. Demonstrated expertise in dental practice software and life support certifications, ensuring high-quality service and patient satisfaction. Adept at fostering relationships and enhancing clinic workflow through effective communication and organization.
Overview
2026
2026
years of professional experience
4
4
Certifications
Work History
Intern
Vantage Medical
South Ozone Park
2024 - Current
- Observed physician-patient interactions, noting communication techniques and bedside manner.
- Familiarized myself with basic medical terminology used by physicians during consultations and examinations.
- Reviewed patient charts to understand diagnosis and treatment plans for various conditions.
- Explored issues surrounding ethical decision making when treating patients with difficult or life-threatening conditions.
- Compiled detailed notes from each physician visit that included information about diagnoses, treatments prescribed and follow-up instructions for patients.
- Assisted nurses with collecting specimens from patients for laboratory testing according to established protocols.
- Conducted research projects related to public health initiatives under the direction of experienced physicians.
- Provided support services such as scheduling appointments or ordering supplies as needed by attending physicians.
- Developed an understanding of how different departments within a hospital work together to provide quality care for patients.
- Gained knowledge about different types of healthcare insurance policies and how they affect patients' options for treatment.
- Participated in rounds with medical team members, observing procedures such as physical exams and diagnostic tests.
- Assisted physicians in patient care, including taking vital signs and medical histories.
- Helped maintain sterile environments in operating rooms prior to surgery by following safety guidelines.
- Attended lectures given by expert physicians on topics such as disease prevention or new treatments for specific ailments.
- Learned the importance of maintaining accurate records of patient visits, treatments and medications prescribed.
- Maintained accurate and thorough patient charts in accordance with legal and clinical standards.
- Referred patients with serious medical conditions and emergencies to hospital for immediate care.
- Established and maintained relationships with specialists to provide patient referrals and holistic care.
Per Diem Dental Assitant
Stynt
New York
2023 - Current
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
Instructor
Compress 2 Impress
New York
03.2022 - Current
- Maintained extensive knowledge in first aid, CPR and automated external defibrillators.
- Instructed students in proper CPR techniques, including chest compressions and rescue breathing.
- Scheduled classes, coordinated instructor assignments, and managed program resources efficiently.
- Conducted practice sessions with students to ensure comprehension of course content.
- Followed official American Heart Association Manuals to deliver knowledgeable and relevant training to class participants.
- Planned and completed detailed lectures to outline CPR course material for students.
- Coached students on respirations and presence of pulse in adults, children and infants with AHA-approved training materials.
Dental Assistant (General and OS)
Tend
Upper East Side
01.2022 - 07.2022
- Assisted in procedures across OS, endo, and restorative dentistry.
- Utilized portable x-ray device for FMX, PAN, and CEF imaging.
- Proficient in Dentrix software for efficient practice management.
- Took molds, impressions, and iTero scans for accurate diagnostics.
- Created temporary dental restorations to support patient care.
- Sterilized rooms and equipment to maintain safety standards.
- Scheduled patient appointments to optimize office workflow.
- Delivered nightguards and retainers to enhance patient satisfaction.
Dental Assistant (General, Hygn, and Endo)
Preferred Dental Care
Flushing
12.2020 - 12.2021
- Assisted in taking molds and impressions for dental procedures.
- Performed x-rays, FMX, PAN, and CEF with precision.
- Utilized EagleSoft software for efficient patient management.
- Created temporary restorations to support patient treatment plans.
- Scheduled patient appointments to optimize clinic workflow.
- Sterilized rooms and equipment to maintain safety standards.
- Delivered nightguards and retainers to patients as required.
- Encouraged patient reviews to enhance practice reputation.
Dental Assistant/ Receptionist Dental Office/ Social Media Manager
Dr. Amit Pandya
New Hyde Park
03.2018 - 04.2020
- Assisted in four-hand dentistry, enhancing procedural efficiency.
- Prepared treatment rooms and sterilized instruments for optimal safety.
- Conducted x-rays, including FMS, PAN, CEF, and CT-scan.
- Verified insurance coverage and updated breakdowns to facilitate billing.
- Scheduled patient appointments and performed follow-up calls for engagement.
- Collected payments to maintain accurate financial records.
- Managed inventory to ensure availability of necessary supplies.
- Developed advertisement posters and postcards, boosting online engagement on social media.
Dental Assistant/ receptionist
Dr. Faeq Afridi
New Hyde Park
09.2017 - 02.2018
- Assisted in four-hand dentistry to enhance procedural efficiency.
- Performed x-rays, including full mouth series and panoramic imaging.
- Prepared treatment rooms to ensure readiness for patient care.
- Sterilized instruments and operating rooms to maintain safety standards.
- Verified insurance coverage and updated breakdowns for accuracy.
- Scheduled patient appointments to optimize clinic flow.
- Collected payments to facilitate financial transactions.
- Managed inventory to ensure sufficient supplies for operations.
Volunteer
New York-Presbyterian Hospital of Queens
Flushing
2016 - 2018
- Checked in patients to ensure accurate information and efficient processing.
- Assisted patients with personal requests to enhance comfort and satisfaction.
- Transported patients safely to and from various locations within facility.
- Sterilized equipment and rooms to maintain a safe and hygienic environment.
- Dressed beds promptly to uphold cleanliness standards throughout facility.
Receptionist / Assistant
Dr. Azra Wiqas MD
05.2017 - 12.2017
- Managed incoming and outgoing phone calls to facilitate efficient communication.
- Scheduled patient appointments to optimize clinic workflow.
- Checked patient vitals to ensure accurate health assessments.
- Verified insurance information to streamline billing processes.
- Prepared examination rooms for patient visits, maintaining cleanliness and organization.
- Sent out bloodwork results promptly to support timely medical decisions.
Education
Bachelor of Science - Biology Major, Health Science
Queens College
65-30 Kissena Blvd06-2024
Associate of Applied Science - Health Science Major, Early Education
Queens Community College
Bayside, NY12.2019
High School Diploma -
Bayside High School
Bayside, NY01.2018
Skills
- Dental care techniques
- Radiologic technology skills
- Life support certifications
- First aid and CPR expertise
- Emergency medical training
- Dental practice software experience
References
Available upon request
Languages
English
Professional
Urdu
Limited
Punjabi
Limited
Certification
Instructor Essentials ACLS Course - American Heart Association
Affiliations
Volunteer- MTO Global Non-Profit Charity Organization
Timeline
Instructor
Compress 2 Impress
03.2022 - Current
Dental Assistant (General and OS)
Tend
01.2022 - 07.2022
Dental Assistant (General, Hygn, and Endo)
Preferred Dental Care
12.2020 - 12.2021
Dental Assistant/ Receptionist Dental Office/ Social Media Manager
Dr. Amit Pandya
03.2018 - 04.2020
Dental Assistant/ receptionist
Dr. Faeq Afridi
09.2017 - 02.2018
Receptionist / Assistant
Dr. Azra Wiqas MD
05.2017 - 12.2017
Intern
Vantage Medical
2024 - Current
Per Diem Dental Assitant
Stynt
2023 - Current
Volunteer
New York-Presbyterian Hospital of Queens
2016 - 2018
Bachelor of Science - Biology Major, Health Science
Queens College
Associate of Applied Science - Health Science Major, Early Education
Queens Community College
High School Diploma -
Bayside High School