Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roberto Landeros

Chula Vista,CA

Summary

Compassionate caregiver with a proven track record at IHSS, adept at fostering trust and emotional support. Skilled in time management and problem-solving, I tailored personalized care strategies to enhance client independence. My experience as an Uber driver further honed my communication skills, ensuring exceptional customer service in diverse environments.

Overview

8
8
years of professional experience

Work History

Caregiver

IHSS
10.2024 - Current
  • Assisted clients with daily living activities to promote independence and comfort.
  • Developed strong relationships with clients to enhance trust and emotional support.
  • Maintained accurate records of client care and progress for effective communication.
  • Adapted to individual client needs, ensuring personalized care strategies were implemented.

Uber Driver

Uber
01.2023 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Bartender Server

Wallach/Goldman
02.2018 - 08.2023
  • Crafted innovative cocktail recipes, enhancing beverage offerings and customer experience.
  • Managed bar inventory, ensuring timely restocking and minimizing waste.
  • Trained new staff on cocktail preparation techniques and customer service standards.
  • Maintained cleanliness and organization of bar area, adhering to health regulations.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.

Education

Bachelor of Arts - Business Administration

Tecnológico De Monterrey
Monterrey, México

No Degree - General Studies

Southwestern College
Chula Vista, CA

Skills

  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Dependable and responsible

Languages

Spanish
Native or Bilingual

Timeline

Caregiver

IHSS
10.2024 - Current

Uber Driver

Uber
01.2023 - Current

Bartender Server

Wallach/Goldman
02.2018 - 08.2023

Bachelor of Arts - Business Administration

Tecnológico De Monterrey

No Degree - General Studies

Southwestern College