Robbert Beachman
Diamondhead ,MS
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Hardworking and passionate with strong organizational skills eager to secure entry-level Claims Adjuster position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Line Cook
Chili's Restaurant
04.2023 - 06.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Grilled meats and seafood to customer specifications.
- Produced adequate amounts of mise en place to make meal preparation easier.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Monitored food quality and presentation to maintain high standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Insurance Sales Agent
American Income Life
5 2022 - 04.2023
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Followed up promptly with interested clients to close sales.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Generated quotes and proposals for clients to match individual needs.
- Developed sales strategies to increase sales of insurance policies.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Attended industry conferences to stay informed of latest products and trends.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Monitored customer feedback and identified areas of improvement.
- Collected premiums on or before effective date of coverage.
- Developed and implemented promotional strategies to increase customer base.
- Educated clients on insurance policies and procedures.
- Conducted annual reviews of existing policies to update information.
- Calculated premiums and established payment methods for sales.
- Analyzed risk factors to recommend appropriate coverage levels.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Developed comprehensive marketing plans to promote insurance products to potential clients.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Analyzed customer needs to provide customized insurance solutions.
- Generated leads through cold-calling, networking and other outreach methods.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Finalized sales and collected necessary deposits.
- Negotiated contracts and terms of sale with potential customers.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Identified and solicited sales prospects in agency databases.
Phone Sales Representative
T-ROC
11.2021 - 03.2022
- Completed daily cold calling and outreach to build sales pipeline.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Troubleshot problems for callers and helped independently resolve common issues.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Escalated concerns or advanced problem calls to management staff.
- Answered calls, took messages, and transferred calls to correct individuals.
- Built relationships with customers using strong persuasion and active listening skills.
- Recorded and updated customer information in online systems.
- Followed up with customers to solicit further sales.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Asked pertinent questions to understand customer requirements.
- Completed daily and weekly sales reporting using assigned tools.
- Recorded contact information of customers and potential customers in internal database.
- Conducted database research to identify potential leads and determine contact information.
- Utilized sales techniques to build customer interest and close sales.
- Educated customers on product and service benefits, explaining features and answering questions.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Negotiated pricing and payment terms with customers when possible to close deals.
- Implemented upselling techniques to increase revenue and move product.
- Developed extensive knowledge of products and services to better assist customers.
- Set up appointments with interested customers according to schedule availability.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Collaborated with marketing teams to develop and execute promotional strategies.
Business Owner
Fantasy Games LLC
3 2021 - 7 2022
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Prepared annual budgets with controls to prevent overages.
- Conducted audit inspections and independent checks to verify parts and materials.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Trained new employees on proper protocols and customer service standards.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced operational risks while organizing data to forecast performance trends.
Commercial Driver
Decker Truck Line, Inc.
11.2018 - 01.2021
- Loaded van efficiently, properly organizing packages depending on route.
- Liaised with customers regarding packages and deliveries.
- Complied with service policies and procedures from pick up and loading to drop offs.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Verified contents of inventory loads against Bills of Lading.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maximized load safety by balancing, securing, and weighing products.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Commercial Driver Trainer
Cr England - Global Transportation
01.2018 - 10.2018
- Developed and implemented training materials and course updates.
- Scheduled safety meetings and briefings with transportation supervisor.
- Coordinated all company and regulatory paperwork.
- Tracked daily driver logs to comply with regulatory standards.
- Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Conducted test screenings for driver candidates and tabulated results.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and implemented successful onboarding program.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Yard Jockey
Knight Transportation
10.2017 - 10.2018
- Operated tractor trailers safely following company and road regulations.
- Selected, washed and prepared trailers for use.
- Performed inspections and minor repairs.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Provided backup support for areas such as deliveries and warehouse operations.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Inspected load security and checked for damages.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Over the Road Truck Driver
Cr England - Global Transportation
09.2016 - 10.2017
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Maximized load safety by balancing, securing, and weighing products.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Monitored and managed fuel consumption and expenses for management reporting.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Tank Operator
Mississippi Army National Guard
02.2012 - 02.2020
- Kept operations in compliance with company, safety and legal requirements.
- Communicated processing instructions to other workers.
- Completed frequent inspections to identify and resolve problems affecting performance.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
No Degree - Independent Insurance Adjuster
Adjuster Pro
Bay St Louis, MS10.2023
No Degree - Life Insurance
Adjuster Pro
Bay St Louis, Ms04.2021
High School Diploma -
Hancock High School
Kiln, MS03.2013
Skills
- Binder Coverage
- Claims Information Gathering
- Form Completion and Submission
- Policy Renewals
- Insurance Coverage Verification
- Marketing Strategy Development
- Insurance Policy Sales
- Dependability and Honesty
- Intuit QuickBooks
- Microsoft Visual Basic
- Microsoft Excel
- Microsoft Windows
- Management Team-Building
- Administrative Management
- Policy Development and Enforcement
- Microsoft Outlook
- Microsoft Access
- Microsoft SharePoint
- Positive Learning Environment
- Navigational Skills
- Student Engagement
- Different Learning Styles
- Conflict Management
- Teamwork and Collaboration
- Store Opening and Closing
- Sales and Promotions
- Order Processing
- Engaging with Diverse Customers
- Policy investigations
- Personal, casualty and property loss
- Insurance policy coverage knowledge
- Data analysis
- Binder Coverage
- Mississippi Claims Adjuster License
- Claims reporting systems
- Underwriting knowledge
- Familiar with fraud statutes
- Cost-benefit analysis
- Policy compliance understanding
- Team Oriented
- Order Supplies
- Time Management
- Train Employees
- Life Insurance
- Partnership Cultivation
- Policy Adjustment Knowledge
- Agent Support
- Operations Management
- Policy Writing
- Consultative Sales Approach
- Underwriting and Adjustments
- Financial Needs Assessment
- Financial Analysis Software
- Insurance Product Promotion
- Insurance Program Management
- Billing Procedures
- Oral and Writing Communication
- Credit and Debt Card Processing
- Underwriter Selection
- Deposit Collection
- Underwriter Collaboration
- Call Center Customer Service
- Negotiation
- Upselling
- Requirements Reviews
- Premium Collection
- Team Meetings
- Creative Solutions
- Prospective Client Identification
- Property and Casualty Insurance Sales
- Final Expense Insurance
- Client Needs Analysis
Certification
- Licensed (P&C with workers comp Adjuster MS) - ( October 2023- September 2025)
- Licensed ( Class A CDL) - ( September 2021- September 2025)
- Licensed (Health and sickness life sales, MS )- ( April 2021- September 2023)
- Licensed (Health and sickness life sales, LA )- ( April 2021- September 2023)
References
- References available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson
Timeline
Line Cook
Chili's Restaurant
04.2023 - 06.2023
Phone Sales Representative
T-ROC
11.2021 - 03.2022
Commercial Driver
Decker Truck Line, Inc.
11.2018 - 01.2021
Commercial Driver Trainer
Cr England - Global Transportation
01.2018 - 10.2018
Yard Jockey
Knight Transportation
10.2017 - 10.2018
Over the Road Truck Driver
Cr England - Global Transportation
09.2016 - 10.2017
Tank Operator
Mississippi Army National Guard
02.2012 - 02.2020
Insurance Sales Agent
American Income Life
5 2022 - 04.2023
Business Owner
Fantasy Games LLC
3 2021 - 7 2022
No Degree - Independent Insurance Adjuster
Adjuster Pro
No Degree - Life Insurance
Adjuster Pro
High School Diploma -
Hancock High School
- Licensed (P&C with workers comp Adjuster MS) - ( October 2023- September 2025)
- Licensed ( Class A CDL) - ( September 2021- September 2025)
- Licensed (Health and sickness life sales, MS )- ( April 2021- September 2023)
- Licensed (Health and sickness life sales, LA )- ( April 2021- September 2023)
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