Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Robbi Grattan

Summary

Friendly Bartender with exceptional communication skills. Keep work area clean, stocked and conveniently organized at all times.


Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Capable Server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in all establishments.

Overview

24
24
years of professional experience

Work History

Bartender

The Study Lounge
03.2023 - 01.2024
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Bully's East
02.2000 - 01.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Mission Bay High School
San Diego, CA
06.1980

Skills

  • Beverage Preparation
  • Suggestive Selling
  • Health codes compliance
  • Food Service

Additional Information

I have been out of the restaurant business for 8 years prior to 2000 as I was a Ranch Assistant on a well known motor cross persons private ranch. Duties included, such as, meet and greet all guest, take care of all Release of Liability forms signed, Cleaning and inventory all the houses, preparation for private events, arranging catering set up and take down, assisting with all check in process for staying at the ranch. Help Ranch Manager coordinate all involved in setting up for private events.


In my early days, I have always been in the restaurant industry working in all capacities, such as, Hostess, Cocktail Service, Bartender and Server.


I have worked for Black Angus, Reuben E Lee, Rusty Pelican and Alfonso's in La Jolla.


I am a very professional person, team player, very detailed oriented and good at multitasking. Truly an honest dependable person who would be great asset for your establishment.

Timeline

Bartender

The Study Lounge
03.2023 - 01.2024

Server

Bully's East
02.2000 - 01.2024

High School Diploma -

Mission Bay High School
Robbi Grattan