Robbie Arreola
San Antonio,TX
Summary
Operations manager with advanced knowledge of operational and budget management, process optimization, and cost control. Track record of meeting and exceeding business targets through cross-functional collaboration with consultants, area leaders, and employees. Strengths include leadership, problem-solving, and data-driven decision-making to improve efficiency and profitability.
Overview
2027
2027
years of professional experience
Work History
Operations Manager
Three Branches Lawn & Landscape
Live Oak, Tx
2017 - Current
- Monitored scheduling, dispatch, and workload balance across service teams.
- Reviewed service reports and adjusted priorities for smooth operations.
- Supported vendor communication and supply needs for service solutions work.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Oversaw financial management, budget management, accounting and payroll activities.
- Performed cost analysis for various projects to determine budget requirements.
- Monitored progress by establishing plans, budgets and measuring results.
Operations Manager
Merit Service Solutions
01.2013 - 07.2017
- Responsible for all daily operations of crews, management team, and sales. In charge of labor forecasts, sales forecasts
- And full P&L responsibility of 1.6 million dollars in maintenance revenue. In charge of all staffing and scheduling of crew
- Members and management team.
Account Manager
Merit Service Solutions
01.2011 - 01.2013
- The primary customer contact for contracted accounts within the Landscape Management Division. Position clearly
- Communicates contract specifications to production management and works in conjunction with production to perform
- Services in a profitable manner. This position is responsible for necessary the follow-up and follow-through to maintain
- Positive customer relations, to ensure complete customer satisfaction and contract renewals. Suggests and sells noncontracted
- Landscape management services to both meet the needs of property, increase customer satisfaction and gain
- Additional revenue for the company. Monitors activity of crews and works closely with production staff regarding
- Scheduling. Maintain job costs per guidelines and assist in meeting profitability goals. Support and assist in training of
- Production staff to ensure services are delivered in a manner consistent with contract specifications and company
- Standards.
Division Manager Residential Landscape Design Build
Maldonado Nursery
01.2006 - 01.2011
- Oversee and supervise department of sales, designers, and landscape crews. Assumes responsibility for all functions of
- The division to ensure high quality products and customer service are delivered while maximizing division profitability.
- Responsible for overseeing all purchasing, estimating, and budgeting for all landscape services including design, build
- Hardscape, and procurement of all materials. Accountable for all labor, budgeting and training of all crewmembers.
Production Manager
Maldonado Nursery
01.2004 - 01.2006
- Responsible for the procurement of materials, scheduling and supervision of 8+ crews, and assuring timely completion of
- Projects. Also help the customers with any questions or concerns they might have with the project from start to finish, to
- Include plant selections, costs, overall satisfactory of the completed job. Other duties to include creating budgets and
- Estimations for said projects, take-offs for various landscape architects, assisting sales reps with the overall planning and
- Design of projects; as well as selling projects including hardscape, landscape, drainage, retaining wall, maintenance, and
- Irrigation.
Store Manager
Maldonado Nursery
01.2001 - 01.2004
- Continue to perform on a high level of excellence as store manager. Successfully assisted in the installation and conversion
- To a P.O.S. system. Completely in charge of staffing, employee retention, and employee training. Responsible for all daily
- Store operations. In charge of marketing and budgeting for the store. Also maintain inventory control.
- Accomplishments include:
- Increased sales by 30% in the first year
- Have continually to increase Gross Profit Margins
Store Manager
Wolfe Nursery
01.1994 - 01.2001
- Maintained exemplary performance as a store manager through increasing sales. Promoted to operate larger volume
- Retail centers. In charge of training incoming management prospective. Responsible for all daily store operations from
- Open to close, including staffing, cash handling procedures, maintaining inventory control, and all P&E and P&L reporting.
- In charge of purchasing green and dry goods and merchandising by displaying products in eye-catching and appealing
- Settings.
- Accomplishments include:
- Co-host of KKYX Wolfe Nursery Garden Show
- Recognized formally for increased growth profit
- Selected to aid other retail centers in reorganization and layout of stores to increase sales and gross profit.
Education
Criminal Justice (Bachelor of Science degree) -
Southwest Texas State University
San Marcos, TXSkills
- P&L management
- Budget analysis
- Workforce scheduling
- Inventory control
- Payroll administration
- Project management
- Cost analysis
- Vendor negotiation
- Budgeting and forecasting
- Quality assurance controls
- Supply chain logistics
- Performance monitoring
Timeline
Operations Manager
Merit Service Solutions
01.2013 - 07.2017
Account Manager
Merit Service Solutions
01.2011 - 01.2013
Division Manager Residential Landscape Design Build
Maldonado Nursery
01.2006 - 01.2011
Production Manager
Maldonado Nursery
01.2004 - 01.2006
Store Manager
Maldonado Nursery
01.2001 - 01.2004
Store Manager
Wolfe Nursery
01.1994 - 01.2001
Operations Manager
Three Branches Lawn & Landscape
2017 - Current
Criminal Justice (Bachelor of Science degree) -
Southwest Texas State University