Summary
Overview
Work History
Education
Skills
Law Enforcement and Firefighter
References
Timeline
Generic

Robbie Berry

Bismarck

Summary

Dynamic professional with extensive experience at USPS, excelling in safety compliance and customer service. Proven track record in enhancing team productivity and implementing effective training programs. Skilled in inventory management and visual merchandising, consistently achieving production goals while fostering a positive work environment. Committed to delivering exceptional results and driving operational excellence.

Overview

8
8
years of professional experience

Work History

Store Team Member

Menards
Bismarck
10.2023 - Current
  • Adhered to all company policies regarding customer service standards.
  • Greeted customers and provided excellent customer service.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Conducted price checks on items when requested by customers.
  • Ensured compliance with safety regulations while handling merchandise.
  • Described merchandise and explained use, operation and care.
  • Answered store and merchandise questions and led customers to wanted items.

Plant Supervisor

USPS
Bismarck
11.2021 - 07.2023
  • Monitored employee attendance records and took appropriate action when necessary.
  • Coordinated with other departments to resolve any conflicts or issues that arise in the plant environment.
  • Established safety protocols within the plant environment to ensure compliance with regulations.
  • Developed and implemented training programs for new staff members.
  • Ensured production goals were met on a daily basis by monitoring workflow and scheduling personnel.
  • Provided guidance and support when troubleshooting technical problems during production runs.
  • Investigated customer complaints related to product quality and took corrective actions when necessary.
  • Monitored employee performance and provided feedback to enhance productivity.
  • Addressed employee concerns in a timely manner while keeping morale high among staff members.
  • Conducted periodic reviews of existing policies and procedures to identify areas for improvement.
  • Planned shift rotations according to workload demands while ensuring adequate coverage at all times.
  • Assisted in developing plans for future expansion of the plant operations.
  • Monitored employee performances and motivated team members on day-to-day basis by delivering positive reinforcement.
  • Supervised employees and day-to-day processes of plant.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified needs of customers promptly and efficiently.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Observed and monitored utilization of equipment.
  • Evaluated and assessed personnel to identify potential candidates for promotion.

Security Officer

Bismarck-Mandan Security
Bismarck
05.2017 - 11.2021
  • Operated two-way radios to communicate with other security personnel as necessary.
  • Checked for safety hazards and took corrective action when necessary.
  • Assisted with crowd control during large events held at the facility.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Observed patrons and customers to quickly address security situations.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Maintained high levels of alertness throughout shifts.

Education

Police Acadamy - Law Enforcement

Moberly Area Community College
Moberly, MO
12-1997

Skills

  • Customer service
  • Inventory management
  • Sales support
  • Product expertise
  • Safety compliance
  • Visual merchandising

Law Enforcement and Firefighter

I served In the Amy for three and a half years and a firefighter for 15 years.

References

References available upon request.

Timeline

Store Team Member

Menards
10.2023 - Current

Plant Supervisor

USPS
11.2021 - 07.2023

Security Officer

Bismarck-Mandan Security
05.2017 - 11.2021

Police Acadamy - Law Enforcement

Moberly Area Community College

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