Mission-driven Data Analyst with over 20 years of experience in healthcare, specializing in dashboard development, outcome tracking, and data storytelling. Adept at using Excel and IBM Cognos to visualize data and support decision-making. Strong background in client communication, compliance, and people-centered care. Currently completing additional certifications in Python, SQL, and data visualization tools.
Hi, I’m
Robbie Blackburn
Mingo Junction
Summary
Overview
21
years of professional experience
1
Certification
Work History
InVision Human ServicesWexford
Team Leader & House Manager
03.2004 - 11.2024
Job overview
- Designed outcome tracking spreadsheets; improved documentation accuracy by ~30%
- Participated in EHR system selection to enhance reporting and workflows
- Trained new staff and improved onboarding retention
- Built visual audit tools used in 20+ compliance reviews annually
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Set specific goals for projects to measure progress and evaluate end results.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Ohio Valley Medical CenterWheeling
Mental Health Technician
06.2008 - 06.2013
Job overview
- Maintained behavior logs for medication and care decisions
- Developed communication strategies that reduced restraint incidents by ~15%
- Supported cross-functional healthcare team operations
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Supervised visitors entering the facility according to established security protocols.
Education
University of Mount Union
Bachelor of Arts from Psychology, Sport Management
University Overview
Skills
- Dashboard Development (IBM Cognos, Excel)
- Data Visualization & Storytelling
- Outcome Tracking & Compliance Reporting
- Workflow Optimization
- Healthcare & Nonprofit Experience
- Human-Centered Analytics
- Emotional Intelligence & Communication
- Writing & Content Creation
- Volunteer Management
- Basic SQL and Python (in progress)
- EHR system selection
- Outcome tracking
- Staff training
- Compliance reviews
- Behavior management
- Record keeping
- Team collaboration
- Project management
- Data analysis
- Analytical thinking
- Cross-functional team leadership
- Excellent communication
Certification
- IBM Data Analyst Professional Certificate, Coursera, 03/25
- Cognos Dashboard Development, On-the-job experience
- Additional Coursera Certificates, Ongoing
Volunteer Work Projects
Volunteer Work Projects
- Founder of Scoboki Publishing; created and marketed multiple poetry volumes and a memoir
- Mental health advocacy through writing and public storytelling
- Manage TNR efforts and daily care for local stray cats
- Maintain social media and blog presence focused on personal development and compassion
Timeline
Mental Health Technician
Ohio Valley Medical Center
06.2008 - 06.2013
Team Leader & House Manager
InVision Human Services
03.2004 - 11.2024
University of Mount Union
Bachelor of Arts from Psychology, Sport Management
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