Robbie Johnson
Braxton,MS
Summary
Skilled Technician with a proven track record at Family Termite, enhancing customer satisfaction through expert advice and effective pest control solutions. Demonstrated excellence in relationship building and heavy lifting across various roles. Achieved significant safety and efficiency improvements, showcasing strong customer service and operational skills.
Overview
10
10
years of professional experience
Work History
Technician
Family Termite
02.2021 - Current
- Provided expert advice to clients regarding preventive measures against future infestations, leading to fewer callbacks and increased customer satisfaction.
- Completed detailed reports after each service visit, allowing for accurate record-keeping and streamlined billing processes.
- Improved customer satisfaction by providing thorough pest inspections and recommending effective treatment plans.
- Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
- Developed strong relationships with clients by providing exceptional customer service throughout each interaction.
- Adhered to most stringent safety procedures when applying chemicals.
Laborer Helper
Pete's Foundation
03.2020 - 01.2021
- Operated variety of power tools and hand tools.
- Unloaded and stored construction materials.
- Removed debris and waste from job sites.
- Dug trenches and backfill holes to prepare for construction site.
- Followed safety protocols on job sites.
- Followed instructions from construction project managers and supervisors.
Laborer Helper
Johnson Construction
05.2015 - 02.2020
- Operated variety of power tools and hand tools.
- Unloaded and stored construction materials.
- Maintained tools and equipment in good working condition.
- Cleared work sites of hazardous items.
- Removed debris and waste from job sites.
- Set up ladders and other access equipment.
- Followed instructions from construction project managers and supervisors.
- Followed safety protocols on job sites.
- Painted walls, ceilings and other surfaces.
Education
General Studies
Copiah-Lincoln Community College
Wesson, MSSkills
- Customer Service
- Customer interaction
- Relationship Building
Timeline
Technician
Family Termite
02.2021 - Current
Laborer Helper
Pete's Foundation
03.2020 - 01.2021
Laborer Helper
Johnson Construction
05.2015 - 02.2020
General Studies
Copiah-Lincoln Community College
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