Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robbie Jungers

Boyden,IA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Certified Professional Coach

Breakthrough Coaching With Robbie
07.2023 - Current
  • Utilized various coaching models and techniques to maximize client success.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Assisted clients in setting and achieving personal and professional goals.
  • Created and implemented innovative strategies to engage clients in coaching journey.
  • Assisted clients with developing strategies to manage stress and increase productivity.
  • Encouraged clients to find creative solutions to problems and maintain motivation.

Business Offie Assistant

Northwest Iowa Community College
04.2004 - 09.2022
  • Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Developed correspondence letters, memos, and emails.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Covered phones for receptionist when she was gone for lunch.

Deductions Specialist

The Foreign Candy Company
02.1998 - 03.2004

I researched deductions taken off invoices. Companies receiving the candy would take deductions if candy was damaged in transport.

Education

Diploma - Administrative Secretarial

Northwest Iowa Community College
Sheldon, IA
05.1994

Diploma - Accounting

Northwest Iowa Community College
Sheldon, IA
05.1993

High School Diploma -

Sheldon High School
Sheldon, IA
05.1992

Skills

  • Information Processing
  • Phone Call Direction
  • Customer Inquiries
  • Inventory Records
  • Postage Meter
  • Accounts Payable and Receivable
  • Microsoft Office
  • Call Routing
  • Data Entry and 10-Key
  • Call Transfers
  • Greeting Visitors

Certification


  • Certified Professional Empowerment Coach, Breakthrough Coaching with Robbie

I am a certified professional empowerment coach through Culture Impact out of Grand Rapids, MI. I help people clarify their goals and identify next steps to accomplish them.

Timeline

Certified Professional Coach

Breakthrough Coaching With Robbie
07.2023 - Current

Business Offie Assistant

Northwest Iowa Community College
04.2004 - 09.2022

Deductions Specialist

The Foreign Candy Company
02.1998 - 03.2004

Diploma - Administrative Secretarial

Northwest Iowa Community College

Diploma - Accounting

Northwest Iowa Community College

High School Diploma -

Sheldon High School
Robbie Jungers