Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robbie Merklin

Cadet,MO

Summary

A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hospice Consultant

Legacy Hospice
01.2022 - Current
  • Generated detailed sales reports, analyzing data to drive business decisions and improve performance.
  • Drove quarterly business reviews with clients, assessing performance metrics and identifying growth opportunities.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.

Administrator

Elara Caring
03.2018 - 01.2022
  • Streamlined office procedures to enhance operational efficiency and reduce processing time.
  • Coordinated scheduling and resource allocation to optimize workflow across departments.
  • Oversaw project timelines, ensuring adherence to deadlines while maintaining high-quality standards.
  • Analyzed operational workflows, identifying areas for improvement and recommending strategic enhancements.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Created and managed project plans, timelines and budgets.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Educational Specialist

Elara Caring
08.2016 - 03.2018
  • Developed training programs to enhance employee skills and productivity.
  • Facilitated workshops to improve team performance and engagement.
  • Streamlined onboarding processes for new hires to accelerate integration.
  • Established strong relationships with internal stakeholders to identify organizational needs, shaping highly relevant and targeted training content.
  • Partnered with subject matter experts from various departments to create well-rounded job-training curriculums that addressed all aspects of each role.
  • Consistently received positive feedback from both trainees and management regarding the quality of instruction provided during job-training sessions.

Education

Associate of Arts -

Jefferson College
Hillsboro, MO
06-2005

Skills

  • Client relationship building
  • Account management
  • Strategic selling
  • Territory management
  • Customer relationship management (CRM)

Certification

  • CNA - Certified Nurse Assistant

Timeline

Hospice Consultant

Legacy Hospice
01.2022 - Current

Administrator

Elara Caring
03.2018 - 01.2022

Educational Specialist

Elara Caring
08.2016 - 03.2018

Associate of Arts -

Jefferson College

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Robbie Merklin