Robbie Patrece Newton
Certified clinical medical assistant
Killeen,TX
Summary
Dedicated and compassionate Medical Assistant and Certified Phlebotomist with 15+ years of experience in private practice, orthopedics, home health, and clinical laboratory settings. Skilled in venipuncture, wound care, casting, EKGs, lab testing, and patient-focused front desk operations. Experienced in clinic leadership, staff supervision, and workflow management. Certified in DOT Physicals and Chain-of-Custody drug screens with proven expertise in both clinical procedures and patient support.
Knowledgeable with solid foundation in clinical procedures and patient care. Provided critical support in fast-paced medical environment, ensuring smooth operations and patient satisfaction. Demonstrated expertise in phlebotomy and EKGs, enhancing patient experience and workflow efficiency.
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Experienced with patient care and clinical procedures, delivering essential support in medical settings. Utilizes phlebotomy and EKG skills to enhance patient experience and efficiency. Strong understanding of medical terminology and healthcare protocols, ensuring high standards of care and compliance.
Healthcare professional with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Ascension Medical Group
11.2019 - Current
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.c
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Taught patients about medications, procedures, and care plan instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Prepared and administered medications to alleviate patient symptoms.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
Phlebotomist
Metroplex Adventist Hospital
03.2007 - 12.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Medical Assistant / Certified Phlebotomist / Team Lead
Family Medicine Clinic Ltd.
06.2016 - 11.2019
- - Managed daily clinic operations including staff scheduling, workflow coordination, and patient flow.
- - Supervised and trained medical assistants and support staff to ensure quality patient care and compliance.
- - Delivered hands-on patient care: venipuncture, vitals, EKGs, injections, orthopedic casting, and wound care.
- - Conducted DOT physicals and Chain-of-Custody drug screenings per federal regulations.
- - Performed front desk duties including patient check-in/check-out, scheduling, insurance verification, and inquiries.
- - Maintained accurate EMR documentation and assisted patients with billing and care-related questions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Certified Clinical Medical Assistant
Family Medicine Clinic
06.2016 - 11.2019
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Certified Medical Assistant
Precision Urgent Care
01.2015 - 06.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Nursing Assistant (CNA)
Facility Name
01.2007 - 01.2009
- - Assisted patients with daily care and monitored vitals in home health and clinical care settings.
- - Supported nurses in patient care and mobility assistance, ensuring a safe and compassionate environment.
Education
Vista College
Killeen, TX05-2015
Skills
- Clinic Leadership & Team Coordination
- Front Desk Operations & Patient Scheduling
- Venipuncture & Specimen Collection
- Orthopedic Support, Casting & Splinting
- Wound Care & Dressing Changes
- EKGs & Vital Signs Monitoring
- Laboratory Testing & Chain-of-Custody Protocols
- EMR Documentation & Patient Support
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital sign monitoring
- Medical office procedures
- Medical history recording
- Patient intake process
- Clinical documentation
- Phlebotomy techniques
- Specimens collection and processing
- Examination preparation
- Professionalism and ethics
- Specimen collection
- Physician support
- Patient scheduling
- Appointment setting
- Inventory management
- Healthcare software usage
- Medical terminology
- Laboratory procedures
- Adaptable and flexible
- Medical supply inventory
- Direct care
- EKG monitoring
- Diagnostic testing assistance
- Patient care coordination
- Patient assessment
- Office equipment maintenance
- Medical transcription
- Needs assessment
- Vital signs measurement
- CPR
- EMR / EHR
- Direct patient care
- Simple dressings
- Diagnostic procedures
- Complex Problem-solving
Certification
- Certified Medical Assistant (CMA)
- Certified Phlebotomy Technician (CPT)
- DOT Physicals Certified
- Chain-of-Custody Drug Screening Certified
- CPR & First Aid Certified (if applicable)
Timeline
Certified Clinical Medical Assistant
Ascension Medical Group
11.2019 - Current
Medical Assistant / Certified Phlebotomist / Team Lead
Family Medicine Clinic Ltd.
06.2016 - 11.2019
Certified Clinical Medical Assistant
Family Medicine Clinic
06.2016 - 11.2019
Certified Medical Assistant
Precision Urgent Care
01.2015 - 06.2016
Phlebotomist
Metroplex Adventist Hospital
03.2007 - 12.2020
Certified Nursing Assistant (CNA)
Facility Name
01.2007 - 01.2009
Vista College
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