Elan Mansaray
Essex,USA
Summary
- Twenty years experience in providing direct individual care and professional medical support to patients. Accomplishments in problem- solving, First Aide, Ems volunteering and BLS training
- Working knowledge of Microsoft Office Suite: Word, Outlook, Excel
- Strong team player and independent contributor to goals and objectives
- Ability to meet deadlines and perform employment tasks effectively and efficiently to complete routine and emergency projects with expediency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Baltimore Medical System
Highland, MD
01.2025 - Current
- Assisting physicians and nurses in providing patient care, including taking vital signs, preparing examination rooms, reconcile medication, documenting medical histories and chief complaints. Prepared and assisted in OBGYN procedures such as birth-control methods Depo-Provera, IUD removals, pap smears, post partum check ups and prenatal care exams.
- Perform basic laboratory tests such as urine analysis, EKGs, oral drug test, pregnancy test, HIV, STD, STI, A1C, glucose reading, pregnancy test, Strep and Flu test. While maintaining a strict adherence to safety protocols.
- Prepared patients for procedures such as skin biopsy, pre-ops and nebulizer treatments by explaining the process, addressing concerns or questions, and ensuring their comfort.
- Managed patient scheduling system efficiently to minimize wait times and maximize physician productivity. Confirmed follow up appointments for pediatrics and adults with chronic illness.
- Maintained electronic health records (EHR) accurately and securely while adhering to HIPAA regulations.
- Provided exceptional customer service by promptly responding to messages and task of patient inquiries via phone or in-person visits.
- Assisted in training new medical assistants on clinic policies/procedures resulting in improved efficiency within the team.
- Counseled patients on preventive healthcare measures such as immunizations schedules or lifestyle modifications.
- Collaborated with interdisciplinary teams including physicians, nurses, and pharmacists to optimize patient outcomes.
- Demonstrated proficiency in using electronic medical record (EMR) systems for accurate documentation of patient encounters.
- Ensured compliance with infection control protocols throughout all clinical procedures and patient interactions.
- Assisted in the coordination of patient referrals to specialists, ensuring timely appointments and seamless care.
- Maintained strict confidentiality of patient information in accordance with HIPAA regulations.
- Managed incoming and outgoing correspondence, including phone calls, emails, and faxes for efficient communication within the healthcare team.
- Served as a liaison between patients and healthcare providers to address concerns or facilitate resolution of issues.
- Demonstrated proficiency in administering vaccinations according to established protocols and guidelines.
- Participated in staff meetings and training sessions to stay updated on new medical techniques/procedures.
- Aided physicians during physical examinations by preparing necessary equipment/instruments.
- Maintained cleanliness/orderliness of examination rooms before/after each patient visit. Maintained track of expiration dates on all equipment used in medical office.
- Instructed patients on proper collection methods for laboratory specimens such as urine samples or stool samples.
- Educated patients on chronic disease management strategies such as diabetes self-care practices.
- Demonstrated strong interpersonal skills when interacting with diverse populations including pediatric/adult/geriatric and international using interpreters to ensure patients understand.
- Ensured accurate documentation of all clinical encounters using electronic health record (EHR) systems.
- Fostered a positive work environment through effective teamwork, collaboration, and open communication.
- Possessed excellent organizational skills allowing for efficient multitasking while maintaining attention-to-detail.
- Maintained a clean and organized work environment to ensure patient safety and prevent cross-contamination.
Financial Aid Assistant
CMD SOLUTIONS
Cockeysville, MD
07.2024 - 01.2025
- Provided students assistance with billing, Information on payment options and other eligible discounts.
- Assisted students with obtaining scholarship and grants available in there area. Obtaining and updating documentation on students profile, notes and referrals for others services.
- Provided election support for voters, including registration, mail in ballots and locations of public service.
- Provided information on class availability and credits obtained per semester. Scheduled callbacks for students to speak with Financial Aid Counselor.
Medical Assistant
Falls Lane medical center
Baltimore, MD
08.2024 - 12.2024
- Completed an externship of 80hours over a 3 -month period.
- Completed hands on training in vital signs intramuscular flu injection, venipuncture blood draws, EKG, answering phones, appointment scheduling, prescription refills, preparing orders for quest lab, learning billing codes, Soap notes and charge capture. Office faxing and scanning documents. Providing a friendly warm environment to patients.
Certified Medication Aide/ Direct Support Professional
St.Johns Community Service
Washington, DC
10.2013 - 10.2024
- Provide care and assisted living to adults with intellectual and/or physical disabilities. Support with daily living, overnight care, community outings and medical appointments. Administered medication orally including insulin and Epi Pen.
- Recorded vitals and assisted with self medication. Documented and record keeping of sensitive documents. Encouraged ISP goals, both physically & mentally to ensure the best quality of life for the persons I served.
- Established family communications, attended medical appointments. Provided emergency care according to protocols and certified continuous trainings.
IDS Team Leader
Health and Joy Services
Washington, DC
11.2018 - 12.2023
- Providing support, education and In-person training's to staff of (15 to 20). Monitored and supported 18 persons with disabilities.
- Organized schedules, completed one to one communications with families or group home of persons being served.
- Completed documentation, censurs attendance, planning of activity calendars, payroll and allocation of hours. Provided transportation needs and First Aide needs.
- Completed interviews, trained staff, organized group meetings and managed shifts with a 90% attendance rate.
- Providing one to one services to adults with intellectual disabilities. Supporting them in the community and providing options to make better choices.
- Encourage involvement in community activities. Support with travel training in the environment.
- Encourage person to take part of planning their trips and how to budget finances.
- Attention to detail of person apparel and appropriate outer wear according to weather or environment.
Direct Support Professional
COMMUNITY RESIDENCES INC
Chantilly, VA
04.2017 - 02.2018
- Providing overnight care to individuals with disabilities with in a group home facility setting.
- Assisting with bathroom care, repositioning, mealtime, ADLs, ISP, Documenting notes, treatments and sleep analysis.
- Assisting with morning routines and transportation.
- Administered medication to group of 18 or more during medication pass with experience in crush, puree and mixtures per doctors order on prescription. Provided a social environment for individuals to communicate and adapt to others.
- INTERMEDIATE CARE FACILITY
Direct Support Staff
Marjul Homes
Washington, DC
03.2012 - 10.2014
- Provide assisted living to adults with intellectual and physical disabilities. Assisted with daily living, overnight care, repositioning, bathroom & changing, bed pan bathing when needed, community outings and medical appointments for total care residence.
- Documented and record keeping of sensitive documents. Encouraged ISP goals, both physically & mental to ensure the best quality of life.
- I have a sense of patience and that allows individuals to communicate with me. I encouraged the discouraged and educate the illiterate.
- Also was trained in non verbal communication.
Education
Clinical Medical Assisting - Certification
Stepful Education
RemoteLeasing and Property Management - NALP Certification
University District of Columbia
Washington, DCEMT - Basic - Vocational Trade
East Coast EMS School
Washington, DCBuilding & Maintenance - GED Diploma
Pittsburgh jobcorps center
Pittsburgh, PASkills
- HIPAA
- Interpersonal skills
- Payroll management
- Managing patient records
- Direct support
- Medical equipment operation
- Microsoft Outlook
- Appointment scheduling
- Microsoft Word
- Electronic health records (EHR) management
- Clinic experience
- Customer service
- Interpersonal communication
- Maintaining an organized workspace
- Group home
- Microsoft Office
- Phone etiquette
- Front desk
- Professionalism
- Windows
- Clerical experience
- Medical scheduling
- Vaccination administration
- Quality control
- EKG
- Record keeping
- Training & development
- Working with people with disabilities
- Home health Management
- Customer Service
- Working with geriatric patients
- Typing
- Time management
- Hospitality
- Computer literacy
- EMR systems
- Kronos
- Collecting samples for laboratory testing
- CPR / first Aide certified
- Experience with adults
- Children and toddler
- EMT - basic background
- Experience with mobility transport
- DMV area
- Experience in different food texture diet
- Assistance with glucose monitoring
- Insulin injections
- Autism spectrum disorders support
- Individual / group counseling
- CPR
- Medical Records
- Patient assessment
- Communication skills
- Medical receptionist
- Health education and counseling
- Anatomy knowledge
- Medical Terminology
- Medical administrative support
- Ob/Gyn
- Supervising experience
- Vital signs
- Medical procedure preparation
- Working with adult populations
- Collaborate with healthcare professionals
- PHQ4 - MENTAL health screening
- Inhalation medication administration
- Insurance prior authorization
- Phone triage
- Topical medication administration
- Geriatrics
- Experience administering injections
- Team management
- Medical records
- Google Workspace
- Patient Care
- Phlebotomy
- Individual Day Support Supervisor
- EMT experience
- GPS
- Behavioral health
- Medical terminology
- Intramuscular (IM) / Subutaneous medication administration
- Progress documentation
- Family medicine
- Microsoft Powerpoint
- DME
- Patient charting
- Heavy equipment operation
- Triage
- Specimen collection
- Receptionist
- Multitasking
- Maintaining patient confidentiality
- Mobile devices
- Patient interaction
- Home care
Certification
- Certified Medical Assistant, 09/01/24, 05/01/31
- Certified Medication Aide, 09/01/24, 09/01/26
- CCMA Certification, 09/01/24, 09/01/26
- EKG Certification, 09/01/24, 09/01/25
- Driver's License, 09/01/24, 05/01/31
- AED Certification, 09/01/24, 05/01/31
- CPR Certification, 09/01/24, 05/01/31
- First Aid Certification, 09/01/24, 05/01/31
Languages
- Spanish
- American Sign Language, Beginner
- Spanish, Beginner
Additional Information
Yes, CPR, first Aide, Certification, Medical Assistant
Willing To Relocate
- White Marsh, MD
- Baltimore, MD
- Rosedale, MD
Timeline
Certified Clinical Medical Assistant
Baltimore Medical System
01.2025 - Current
Medical Assistant
Falls Lane medical center
08.2024 - 12.2024
Financial Aid Assistant
CMD SOLUTIONS
07.2024 - 01.2025
IDS Team Leader
Health and Joy Services
11.2018 - 12.2023
Direct Support Professional
COMMUNITY RESIDENCES INC
04.2017 - 02.2018
Certified Medication Aide/ Direct Support Professional
St.Johns Community Service
10.2013 - 10.2024
Direct Support Staff
Marjul Homes
03.2012 - 10.2014
Clinical Medical Assisting - Certification
Stepful Education
Leasing and Property Management - NALP Certification
University District of Columbia
EMT - Basic - Vocational Trade
East Coast EMS School
Building & Maintenance - GED Diploma
Pittsburgh jobcorps center