Robbie Petty
MARTIN
Summary
Handles fast-paced work calmly and goes above and beyond to promote guest satisfaction. Quick to resolve conflicts and other problems. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Strong knowledge of Microsoft technologies used in corporate environment. Orderly and committed offering solid skills in customer relations and resilience to handle challenges of fast-paced Healthcare environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
18
18
years of professional experience
Work History
Assistant Administrator
Vanayer
Martin
01.2025 - Current
- Work in Dietary, Housekeeping, Laundry, as CNA, Activities, and provide basic maintenance needs as necessary.
- Responded promptly to customer complaints in a professional manner.
- Assisted with budget preparation and tracking of expenses.
- Assisted in the development of new administrative systems, procedures and policies.
- Developed spreadsheets to track project progress, budgets and other related data.
- Provided general administrative support to staff members.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Performed data entry tasks into computer databases from paper documents.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Work in Dietary, Housekeeping, Laundry, and on floor as CNA, as needed to assist in daily care needs meet for residents.
Business Office Coordinator With Asst. Admin
Vanayer
Martin
07.2022 - Current
- Work in Dietary, Housekeeping, Laundry, as CNA, Activities, and provide basic maintenance needs as necessary.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Established and maintained filing systems to support office personnel.
- Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
- Worked in team oriented environment to enhance quality care to customers.
- Achieved repeat business and referrals through personalized services.
- Researched insurance plans to find good options for residents' needs.
- Organized and maintained filing system for all documents related to administration, such as contracts, personnel records, customer data.
- Greeted visitors at reception area and provided assistance as necessary.
- Provided general administrative support including scheduling appointments, preparing documents, processing invoices and organizing meetings.
- Ensured compliance with company policies and regulations.
- Responded promptly to customer complaints in a professional manner.
- Assisted with budget preparation and tracking of expenses.
- Designed forms and templates to streamline workflow processes within organization.
Activities Coordinator
Vanayer
Martin
05.2015 - Current
- Collaborated with other team members and planned special events and activities for residents.
- Implemented comprehensive activity program to correspond with needs and interests of residents.
- Managed individual budgeted activities expenditures to minimize operational costs.
- Supported Administrator, Corporation, and fellow coworkers to deliver excellent care to all residents.
- Paid attention to emotional and behavioral health of all residents and employees.
- Collaborated with clinical support staff and care professionals to establish team-based, patient-centered care.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Kept accurate and organized program and individual resident records.
CNA
Vanayer
Martin
04.2014 - Current
- Provided support to students in mastering the skills of a Certified Nursing Assistant.
- Collaborated with nursing leadership team to provide feedback on staffing needs and performance issues related to CNA staff.
- Provided one-on-one mentoring sessions with CNAs to help them develop necessary skills.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Interacted with patients, families, physicians, nurses, social workers, therapists as needed.
CNA
Hillview Community Living Center
Dresden
04.2008 - 04.2014
- Served as a mentor for newly hired adjunct faculty members in the CNA program.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided support to students in mastering the skills of a Certified Nursing Assistant.
Education
Associate of Arts - Liberal Arts And General Studies
Southern New Hampshire University
Manchester, NH12-2023
Some College (No Degree) - Nursing
Dyersburg State Community College
Dyersburg, TNHigh School Diploma -
Dresden High School
Dresden, TN05.2001
Skills
- Documentation Procedures
- First Aid/CPR
- Supervision & Leadership
- Critical Thinking
- Good Work Ethic
- Flexible Schedule
- Computer Skills
- Planning & Organizing
- Problem Resolution
- Data Management
- Friendly, Positive Attitude
- Organizational Skills
- Customer Service
- Reliable & Trustworthy
- Expense Monitoring
- Multiple Priorities Management
- Goal Setting
Affiliations
- Star award 2018 (American Health Partners)
Additional Information
- References upon request
- Certified Nursing Assistant (current)
Timeline
Assistant Administrator
Vanayer
01.2025 - Current
Business Office Coordinator With Asst. Admin
Vanayer
07.2022 - Current
Activities Coordinator
Vanayer
05.2015 - Current
CNA
Vanayer
04.2014 - Current
CNA
Hillview Community Living Center
04.2008 - 04.2014
Associate of Arts - Liberal Arts And General Studies
Southern New Hampshire University
Some College (No Degree) - Nursing
Dyersburg State Community College
High School Diploma -
Dresden High School