Robbie Riggins
St. Cloud,FL
Summary
Dynamic leader with proven expertise in maximizing efficiency and spearheading financial growth, notably at Sidelines Sports Grill and Crabby Bills. Excelled in leadership and team building, alongside adept problem resolution skills. Achieved significant profitability increases by fostering strong client and vendor relationships, mentoring staff, and implementing strategic sales enhancements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Sidelines Sports Grill
09.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Bartender.FOH Manager,Kitchen Manager,CorpTra
Crabby Bills
10.2006 - 10.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Corporate Trainer both at my home location and traveled the state helping opening new restaurants
- Performing opening and closing duty’s for the restaurant, including running reports and settling safe and doing bank drops
- Did schedules for both FOH and BOH
- Helped create new bar drinks and new food menu items
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bar Manager
Cracker House
06.2013 - 08.2019
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
Asst Manager
Sonic
05.2000 - 09.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Diploma - General Studies
Saint Cloud High School
St. Cloud, FL05.2003
Skills
- Leadership and team building
- Problem resolution
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team leadership
- Staff training
- Customer relationship management
Certification
Serv Safe Certified
Responsible Alcohol Server
Timeline
General Manager
Sidelines Sports Grill
09.2019 - Current
Bar Manager
Cracker House
06.2013 - 08.2019
Bartender.FOH Manager,Kitchen Manager,CorpTra
Crabby Bills
10.2006 - 10.2019
Asst Manager
Sonic
05.2000 - 09.2013
Serv Safe Certified
Responsible Alcohol Server
Diploma - General Studies
Saint Cloud High School
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