Robbin Klapp-Lindsey
Waynesburg,OH
Summary
Capable courier with strong background in managing successful online store. Demonstrated ability to curate unique products and maintain high levels of customer satisfaction. Proven track record in delivering orders locally as well as packing and shipping orders.
Overview
20
20
years of professional experience
Work History
Etsy Shop Owner
Klappycreations
02.2021 - 01.2024
- Handmade woodworking and glass products.
- Creating and fulfilling custom orders.
- Packing, shipping, and delivery of local orders.
- Established a loyal customer base through consistent high-quality products and exceptional customer service experiences.
- Maintained accurate financial records for tax reporting purposes while adhering to regulatory guidelines.
- Increased ETSY shop sales by implementing effective marketing strategies and optimizing product listings.
- Fulfilled orders accurately while maintaining attention-to-detail in packaging design elements which contributed positively towards branding efforts.
- Streamlined order processing procedures, resulting in faster shipping times and improved customer satisfaction ratings.
Caregiver for Elderly
Self
03.2013 - 03.2020
- Provided in home care with all daily needs including meals, daily medication administering, necessary shopping and household chores.
- Medical appointment transportation.
customer service
Discount Drug Mart
03.2011 - 04.2012
- Cashier duties, processing money orders, lottery and refunds.
- Provided outstanding customer service, addressing guest concerns promptly and professionally.
- Provided excellent customer service for positive experiences and returning patrons.
Valued Services
07.2004 - 08.2006
- Branch manager consumer loans
- Processing loan applications daily accounts receivable and payable
Education
Business Management -
Southern Ohio College
Akron, OH08.2002
Skills
- Customer service, in-home daycare, guest services housekeeping, residential cleaning, volunteer spay and neuter cats, caring for elderly, and ETSY shop owner
- Small business operations
- Verbal and written communication
- Relationship building
- Customer relations
Timeline
Etsy Shop Owner
Klappycreations
02.2021 - 01.2024
Caregiver for Elderly
Self
03.2013 - 03.2020
customer service
Discount Drug Mart
03.2011 - 04.2012
Valued Services
07.2004 - 08.2006
Business Management -
Southern Ohio College
Similar Profiles
Justin K. RobinsonJustin K. Robinson
Physical Therapist Assistant at Burch Physical Therapy- Outpatient ClinicPhysical Therapist Assistant at Burch Physical Therapy- Outpatient Clinic
Brandi KorzanBrandi Korzan
Staff Nurse, Emergency Department at Cleveland Clinic Mercy HospitalStaff Nurse, Emergency Department at Cleveland Clinic Mercy Hospital
Zachary WalkerZachary Walker
Shop Hand at Tonka Services LLCShop Hand at Tonka Services LLC
Julie Quaid Julie Quaid null
Etsy Shop Owner/Etsy Coach at Self EmployedEtsy Shop Owner/Etsy Coach at Self Employed
Aubrey OrtegaAubrey Ortega
Etsy Shop Owner at Self EmployedEtsy Shop Owner at Self Employed