Megan Cain
Bellevue,OH
Summary
Experienced Etsy shop owner with strengths in product listing optimization, inventory management, order fulfillment, and shipping coordination. Known for clear communication, customer relations, and problem solving in fast-moving online sales operations.
Overview
9
9
years of professional experience
Work History
Etsy Shop Owner
Etsy
Bellevue, Ohio
02.2020 - Current
- Managed Etsy shop operations and maintained product listings with shop branding.
- Created product photos and visuals for Etsy listings and promotions.
- Updated shop policies, pricing, and inventory for Etsy product catalog.
- Processed orders, packaged products, and coordinated shipping through Etsy tools.
- Managed customer inquiries via SMS related to product availability and shipping information.
Sales Associate / Key Holder
Dollar General
Castalia, Ohio
02.2018 - 12.2021
- Assisted Dollar General customers with questions and product location.
- Operated register and processed cash, card, and payment transactions.
- Stocked shelves with Dollar General merchandise and rotated product.
- Recovered aisles and organized displays for clean store presentation.
- Maintained store cleanliness through sweeping, zoning, and trash removal.
- Checked prices and labeled merchandise for Dollar General shoppers.
- Supported team members with opening, closing, and daily store tasks.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Harvest Temple Christian Academy
Clyde, OH05-2015
Skills
- Etsy shop management
- Product listing optimization
- Inventory management
- Order fulfillment
- Customer relations
- Shipping coordination
- Clear communication
- Problem solving
Timeline
Etsy Shop Owner
Etsy
02.2020 - Current
Sales Associate / Key Holder
Dollar General
02.2018 - 12.2021
High School Diploma -
Harvest Temple Christian Academy