Robby Moore
Fort Worth,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Agent Services Representative
S&P Global Market Intelligence
Dallas, TX
10.2023 - Current
- Utilized software programs such as CRMs or ticketing systems for tracking purposes.
- Provided training on new processes or systems to fellow agents.
- Worked closely with other departments in order to meet deadlines or goals set forth by senior management.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Discussed projects, special requests and possible upgrades with customers.
- Strengthened membership loyalty, executing flawless customer service and account management.
Bookkeeper
American Campus Communities
Arlington, US
09.2021 - 11.2023
- Company Overview: At American Campus Communities, our focus is to deliver the best possible housing experience for students, at every price point.
- Managed accounts receivable for over 1,100 residents, ensuring accurate processing of monthly revenues.
- Decreased total delinquency by 50% within the initial six months.
- Seamlessly integrated into dual bookkeeper role during first year, doubling workload while maintaining exceptional output quality.
- Contact: Sydney Golson, sgolson@americancampus.com.
Education
Accounting MS -
University of Texas At Arlington
Arlington, TX04-2025
Bachelor of Science - Accounting And Finance
The University of Texas At Arlington
Arlington, TX05-2021
Skills
- Communication Skills
- Analytical
- Bookkeeping
- Account Discrepancy Resolution
- Self-motivated
- Technical aptitude
- Disciplined
- Microsoft Office
- Organization
- Leadership
Certification
Microsoft Excel Expert, 06/23, Present.
Hobbies and Interests
- Reading
- Movies
- Guitar
- Personal Development
- Sports
- Weightlifting
- Podcasts
- Video games
Timeline
Agent Services Representative
S&P Global Market Intelligence
10.2023 - Current
Bookkeeper
American Campus Communities
09.2021 - 11.2023
Accounting MS -
University of Texas At Arlington
Bachelor of Science - Accounting And Finance
The University of Texas At Arlington
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