Robbye Madsen
Farmington Hills,MI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Behavioral Technician
Bluestone Children's Center
01.2024 - Current
- Monitored and recorded behavioral data to track progress and inform treatment adjustments.
- Trained new staff on behavioral techniques and organizational protocols to ensure consistency in care.
- Collaborated with multidisciplinary teams to develop effective strategies for client engagement.
- Implemented individualized behavior intervention plans to support children's developmental needs.
Lead Early Preschool Teacher
It's A Small World Preschool
01.2023 - 01.2024
- Create classroom instructions that work to nurture the class in each applicable developmental area (i.e. gross/fine motor skills, social/pretend play, introductory math & reading skills, etc.)
- Instruct assistant teachers to assure classroom is organized and running smoothly
- Track and communicate each student’s progress or needs for improvement with center director and caregivers
- Developed and implemented age-appropriate curriculum fostering social, emotional, and cognitive development.
- Maintained a safe and nurturing classroom environment conducive to learning and exploration.
Sales Associate
Hand & Stone Massage, Facial Spa
08.2020 - 12.2022
- Educate and enroll members in membership programs, gift card promotions and reward programs
- Delivered exceptional customer service by addressing client needs and inquiries promptly.
- Managed appointment scheduling using spa management software to optimize staff resources.
- Collaborated with team members to achieve monthly sales targets through effective upselling strategies.
Education
B.S - Psychology
Eastern Michigan University
05-2026
A.G.S - General Studies
Schoolcraft College
12-2022
Skills
- Behavior modification techniques
- Data entry
- Microsoft Office Suite
- Customer relationship management (CRM)
- De-escalation techniques
- Staff training
- Errorless learning techniques
- Autism spectrum disorder
- Parent-teacher communication
- First aid and CPR
- Customer service
- Critical thinking
- Active listening
Interests
Baking, spending time at the lake, enjoying time with family, coloring
Timeline
Behavioral Technician
Bluestone Children's Center
01.2024 - Current
Lead Early Preschool Teacher
It's A Small World Preschool
01.2023 - 01.2024
Sales Associate
Hand & Stone Massage, Facial Spa
08.2020 - 12.2022
A.G.S - General Studies
Schoolcraft College
B.S - Psychology
Eastern Michigan University