Administrative professional with courthouse operations and public service experience. Skilled in document indexing, fee collection, and high-volume call handling. Known for precise attention to detail and calm resolution of sensitive issues in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Deputy Clerk
Person County Courthouse
Roxboro, NC
03.2025 - 10.2026
Executed document scanning, indexing, and copying to maintain accurate court records management.
Collected fees and issued receipts for courthouse transactions.
Guided public visitors through courthouse processes and provided wayfinding assistance.
Received phone calls and directed inquiries to appropriate courthouse departments for resolution.
Member Service Representative
State Employees Credit Union
Roxboro, NC
09.2018 - 12.2024
Assisted State Employees Credit Union members with account inquiries and routine transactions.
Processed deposits, withdrawals, loan payments, and transfers at branch teller windows.
Promoted credit union products and services during member conversations.
Balanced cash drawers and verified transaction records against branch receipts.
Followed State Employees Credit Union policies for cash handling and account security.
Assistant Manager
Biscuitville
Roxboro, NC
04.2015 - 09.2018
Managed schedules, labor coverage, and daily shift assignments.
Supervised Biscuitville crew during breakfast rush and shift transitions.
Trained team on food safety, sanitation, and biscuit preparation standards.
Monitored drive-thru service, front counter flow, and guest issues.
Oversaw inventory, food ordering, and product rotation in restaurant.
Coordinated opening and closing procedures for store readiness.
Reconciled cash drawers and supported POS register accuracy.
Detention Officer / Corporal
Person County Sheriff’s Department
Roxboro, NC
10.2009 - 09.2016
Implemented and enforced jail regulations to maintain safety and order, coordinating schedules and visitation procedures
Conducted searches of inmates and cells for contraband, enhancing safety and compliance within the facility
Supervised inmate movement within Person County detention housing areas
Monitored surveillance systems and maintained secure detention logs to ensure accurate documentation and security oversight
Responded to disturbances using approved restraint and control techniques
Performed booking, intake, and release procedures for detained individuals
Escorted inmates to court, medical visits, and facility appointments
Documented incidents and communicated shifts with sheriff's department staff