ROBEL ATNAFU
Atlanta,GA
Summary
Process mapping and business optimization professional with 9+ years of experience driving process efficiency and system improvements in logistics, finance, and operations. Adept at analyzing complex workflows, identifying process gaps, and collaborating with cross-functional teams to implement scalable solutions. Lean Six Sigma Black Belt certified, with proven expertise in process documentation, risk assessment, and stakeholder engagement.
Overview
12
12
years of professional experience
Work History
Business Analyst III – Process Mapping Lead
Emory University
05.2023 - Current
- Designed and executed process mapping initiatives to document financial workflows, identify inefficiencies, and propose actionable improvements for Campus Services.
- Led virtual process mapping workshops with stakeholders, leveraging shared screens to collaboratively create as-is and to-be process diagrams.
- Conducted thorough risk assessments and identified process gaps during mapping sessions, recommending solutions to enhance system efficiency.
- Created detailed user guides for process documentation and technology solutions, including Salesforce and HPC Cloud Cluster workflows.
- Supported configuration management of process documentation by standardizing templates and aligning outputs with organizational goals.
Product Manager – Process Optimization
Home Depot
03.2022 - 12.2022
- Scoped and delivered process mapping projects to streamline workflows and optimize product lifecycle management across 15 initiatives.
- Documented current and future state processes using BPMN methodologies, enabling seamless transitions and alignment with end-state goals.
- Collaborated with cross-functional teams to identify inefficiencies and implement targeted solutions, achieving early delivery of 3 major epics.
Senior Business Analyst – Workflow & Process Impro
Advisor Group
09.2021 - 03.2022
- Facilitated process review sessions to document and map workflows for integration of third-party applications.
- Performed business process reviews and identified opportunities for improvement, streamlining UAT and QA testing processes.
- Conducted gap analyses to address risks and ensure alignment with business objectives, enhancing daily workflows for financial professionals..
Business Analyst II – Process Mapping Specialist
Convoy Inc.
01.2019 - 08.2021
- Documented as-is and to-be processes for brokerage operations, delivering over 200% improvement in automation workflows.
- Led workshops with stakeholders and SMEs to elicit requirements and map processes, ensuring alignment with strategic goals.
- Conducted business process analyses and utilized Visio to model workflows, identifying inefficiencies and implementing scalable improvements.
Business Process Analyst
Convoy Inc.
07.2017 - 12.2018
- Mapped end-to-end processes, including risks and gaps, to support strategic initiatives and improve operational efficiency.
- Conducted structured focus groups and facilitated workshops to identify and prioritize process improvement opportunities.
- Improved operational workflows, increasing regional output by 65% and margin by 7% through process enhancements.
Senior Data Analyst
J.B. HUNT
01.2016 - 07.2017
- Nominated for Emerging Leaders Program and participated in multiple leadership seminars.
- Analyzed logistics markets to determine freight rates that were used to gain $2 million in Revenue.
- Managed and analyzed monthly trends and requirements to maintain organizations $10 million budget
- Improved processes and workflow by generating and documenting systems used to track carrier performance and drive customer satisfaction
Data Analyst
J.B. HUNT
01.2013 - 12.2015
- Managed full life cycles of logistics processes to ensure execution and implementation were 100% defect-free
- Consulted with and maintained vendor relationships by customizing intermodal freight transport solutions based on vendor and client needs
- Communicated cross-functionally with channel partners, primary stakeholders, and company stockholders to ensure all requirements were met for execution
Education
Certificate | Lean Six Sigma Black Belt -
Global Association For Quality Management
Atlanta, GA08.2020
Bachelor of Arts - Operations
Western Washington University
Bellingham, WA06.2013
Skills
- Process Mapping & Optimization
- Business Process Modeling (BPMN, Visio)
- Gap, Risk & Opportunity Analysis
- Workflow Documentation & Improvement
- Stakeholder Collaboration & Facilitation
- Configuration Management of Process Documentation
- Business Requirements Elicitation & Documentation
- Lean Six Sigma & Continuous Improvement Practices
- System Integration & Implementation
Languages
Amharic
Native or Bilingual
Timeline
Business Analyst III – Process Mapping Lead
Emory University
05.2023 - Current
Product Manager – Process Optimization
Home Depot
03.2022 - 12.2022
Senior Business Analyst – Workflow & Process Impro
Advisor Group
09.2021 - 03.2022
Business Analyst II – Process Mapping Specialist
Convoy Inc.
01.2019 - 08.2021
Business Process Analyst
Convoy Inc.
07.2017 - 12.2018
Senior Data Analyst
J.B. HUNT
01.2016 - 07.2017
Data Analyst
J.B. HUNT
01.2013 - 12.2015
Certificate | Lean Six Sigma Black Belt -
Global Association For Quality Management
Bachelor of Arts - Operations
Western Washington University
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