Robert Akins II
Columbus
Summary
Dynamic professional with extensive experience in sales and customer service. Proven ability to enhance customer engagement and drive sales through effective communication and problem-solving skills. Recognized for achieving productivity goals and implementing quality control measures, ensuring exceptional service delivery in pressured environments.
Overview
7
7
years of professional experience
Work History
Haul Now Junk Remover
Self Employed Services
Columbus
04.2024 - Current
- Eliminated junk and debris from customer homes to enhance living spaces.
- Conducted comprehensive research and data analysis to inform strategic planning decisions.
- Prioritized tasks to efficiently achieve service goals.
Security Guard
Bwh Security
Columbus
10.2023 - 03.2024
- Investigated suspicious activity and reported findings to management.
- Provided escorts for employees entering and exiting the building after hours.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Door to Door Sales
Kota Solar Energy Sales
San Leandro
05.2023 - 08.2023
- Conducted door-to-door sales of solar panels, enhancing product visibility in target markets.
- Delivered detailed product information to potential customers, facilitating informed purchase decisions.
- Participated in regular training sessions on new products and sales techniques to improve effectiveness.
Sales Counselor
City Sports Club
Hayward
05.2023 - 06.2023
- Identified customer needs to recommend suitable products and services.
- Assisted customers with purchase paperwork to expedite transactions.
- Provided detailed information on product prices, availability, and features.
- Utilized CRM software to track sales leads from initiation to closure.
- Participated in team meetings to generate ideas for enhancing sales processes.
Shipping Delivery Driver
FEDEX Ground
Hayward
04.2022 - 05.2023
- Ensured timely delivery of packages to customer doorsteps while providing exceptional service.
- Adhered to speed limits and traffic regulations during all deliveries.
- Safely loaded, secured, and unloaded cargo to maintain operational efficiency.
Battery Pack Production Associate
Tesla Factory
Fremont
06.2021 - 03.2022
- Analyzed daily operations reports to pinpoint areas for improvement.
- Collaborated with team members to achieve daily objectives effectively.
- Implemented changes that enhanced productivity across operations.
Picker and Stower
Amazon Fulfillment
Columbus
10.2020 - 03.2021
- Executed picking tasks based on order specifications, consistently achieving daily productivity goals.
- Verified accuracy of items picked, packed, and shipped to ensure customer satisfaction.
- Received and processed customer orders for merchandise efficiently and within deadlines.
Mail Clerk
United States Postal Service
Columbus
11.2018 - 04.2020
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Maintained accurate records of incoming and outgoing mail.
- Created labels using barcodes or other labeling software programs.
Cashier
Walmart
Columbus
03.2018 - 11.2018
- Operated cash register with precision, processing payments via cash, check, credit card, gift card, or automatic debit.
- Resolved customer complaints in alignment with company policy, ensuring satisfaction.
Education
Columbus State Community College
12-2017
University of Cincinnati
Cincinnati, OH08-2016
High School Diploma -
East moor Academy
Columbus, Oh06.2016
Skills
- Communication skills
- Customer engagement
- Retail experience
- Sales techniques
- Product knowledge
- Door-to-door sales
- Conflict resolution
- CRM software
- Handyman skills
- Problem-solving abilities
- Customer service excellence
- Quality control
- Multitasking
- Hands-on work proficiency
- Workplace safety awareness
- Team collaboration
Timeline
Haul Now Junk Remover
Self Employed Services
04.2024 - Current
Security Guard
Bwh Security
10.2023 - 03.2024
Door to Door Sales
Kota Solar Energy Sales
05.2023 - 08.2023
Sales Counselor
City Sports Club
05.2023 - 06.2023
Shipping Delivery Driver
FEDEX Ground
04.2022 - 05.2023
Battery Pack Production Associate
Tesla Factory
06.2021 - 03.2022
Picker and Stower
Amazon Fulfillment
10.2020 - 03.2021
Mail Clerk
United States Postal Service
11.2018 - 04.2020
Cashier
Walmart
03.2018 - 11.2018
Columbus State Community College
University of Cincinnati
High School Diploma -
East moor Academy