Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robert Altemier

Toledo,OH

Summary

Motivated and passionate with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

12
12
years of professional experience

Work History

Territory Sales Representative

Splendor Glass
11.2018 - Current
    • Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
    • Resurrected and monetized dormant leads to build book of business and increase revenues.
    • Collaborated closely with internal teams to ensure seamless order processing and timely delivery of products.
    • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
    • Analyzed competitor tactics and adjusted approach to stay ahead in the marketplace ultimately.
    • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
    • Met existing customers to review current services and expand sales opportunities.
    • Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
    • Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
    • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
    • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Territory Sales Representative

Sandvik Coromant
01.2014 - 01.2018
  • Territory Sales
  • Organized customer visits with channel partners
  • Managed tool test projects for customers to improve process and show cost savings
  • Account management within CRM ex. Microsoft dynamics
  • Account services - inquiries of quotes/orders of standard and custom tooling
  • Budgeted costs and applied sales metrics to meet sales goals
  • Customer Training
  • Value added sales approach
  • Continuous Training
  • Customer Service
  • Cost Savings reports
  • Adjusted pricing for accounts.

Production Technician

Pexco
02.2012 - 01.2013
  • Production Technician PEXCO -Clarks Summit, PA
  • Orchestrated production flow as crane operator
  • Daily safety meeting to continuous improve working parameters
  • Daily and weekly PM of machines and equipment in facility
  • Operated production machinery to cut and finish product
  • Promptly documented and reported all defective equipment and hazardous conditions.

Education

Bachelor of Science - Business Management and Marketing, Business management. Strategy, and Marketing.

Penn State University
Dunmore, PA
05.2011

Skills

  • Testing and Troubleshooting
  • Performance Improvement
  • Project Management
  • Market Research
  • Lead Generation
  • Strong communication
  • Organizational skills
  • Sales strategy development
  • Interpersonal skills
  • Active listening
  • Account management
  • Team collaboration
  • Relationship building
  • Technical aptitude
  • Public Speaking
  • Multitasking
  • Time management

Accomplishments

Achieved 5 years of continuous sales growth through relationship building, relentless customer service, and a can do attitude in a very competitive market covering the mid-west.

Timeline

Territory Sales Representative

Splendor Glass
11.2018 - Current

Territory Sales Representative

Sandvik Coromant
01.2014 - 01.2018

Production Technician

Pexco
02.2012 - 01.2013

Bachelor of Science - Business Management and Marketing, Business management. Strategy, and Marketing.

Penn State University

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Robert Altemier