Troy Anderson
San Bernardino,CA
Summary
Established a reputation as a reliable and essential employee. Building character through excelling in every task. Excited to apply these skills in a meaningful way to continue to make an impact in the community.
Overview
10
10
years of professional experience
Work History
Courier
Empire Medical/ Arthrex
07.2023 - Current
- Responsible for deliveries of 11 accounts, ensuring each surgeon has the proper trays/implants for each surgery.
- Worked directly with the sales representatives to understand case needs, and accurately acquire proper trays and implants for each particular case
- Worked as a team, by coordinating and executing deliveries across five different territories in Southern California
- Learned how to efficiently and accurately work in operations by properly transferring inventory and reconcile trays/ implants used in the field
- Established relationships with the various hospitals/surgery by being professional and friendly with every staff member
- Observed multiple different surgeries and learned the responsibilities of sales representatives
Barista Trainer
Starbucks
02.2022 - 07.2023
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Outside Operations
TPC Valencia
09.2017 - 10.2018
- Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
- Provided regular progress reports to management on team activities, achievements, and areas for improvement.
- Maintained accurate records of daily operations, facilitating effective decision-making processes.
- Facilitated communication between team members, promoting a positive work environment built on trust and transparency.
Grounds Crew
International Environmental Corporation
05.2017 - 09.2017
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
Mail Courier
The Master's University
09.2014 - 05.2017
- Upheld company reputation for reliability by maintaining a strong attendance record and consistently meeting delivery deadlines.
- Demonstrated attention to detail while handling fragile items carefully, preventing damage or breakage during transit.
- Supported local businesses with consistent pick-up services, fostering strong community ties and promoting economic growth.
- Ensured timely delivery of packages by consistently adhering to established routes and timeframes.
Education
Bachelor of Arts - Biblical Studies
The Master's University
Santa Clarita, CA05.2017
High School Diploma -
Heritage High School
Menifee, CA05.2013
Skills
- Hard-Working
- Influential
- Detail Orientated
- Driven
Timeline
Courier
Empire Medical/ Arthrex
07.2023 - Current
Barista Trainer
Starbucks
02.2022 - 07.2023
Outside Operations
TPC Valencia
09.2017 - 10.2018
Grounds Crew
International Environmental Corporation
05.2017 - 09.2017
Mail Courier
The Master's University
09.2014 - 05.2017
Bachelor of Arts - Biblical Studies
The Master's University
High School Diploma -
Heritage High School
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