Robert Attoh
Clearwater,FL
Summary
Highly motivated and results-driven marketing and customer service professional with a proven track record of leadership, problem-solving, and relationship management. Adept at driving business growth through innovative strategies, exceptional communication, and the ability to build strong internal and external partnerships. Passionate about delivering value and exceeding performance goals.
Overview
9
9
years of professional experience
Work History
Shipping – Material Handler
Pharma link
01.2025 - Current
- Primarily responsible for accurate receiving of all inbound freight and individual boxes.
- Prepare workstation for daily functions and maintain workstation cleanliness.
- Move packages to quarantine as needed and dictated by SOPs
- Scan C2 bags into scanner using the RA and secure C2 packages.
- Print labels
- Follow up with aby tickets regarding previous shipment
Security Officer
Dynamic Security Inc
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Shipping – Material Handler
Hit Promotional Products
09.2024 - 01.2025
- Efficiently moving and managing materials, both incoming and outgoing.
- Recording and tracking material movement using barcode scanners and computer systems.
- Possibly assisting with inventory control and organization.
- Potentially involved in preparing and staging items for shipment.
- Maintain a safe work environment and adhere to safety protocols.
Packer
Hit Promotional Products
06.2024 - 09.2024
- Collaborate with other warehouse personnel such as material handlers and forklift operators, to ensure smooth products flow
- Picking of products from various locations for safe and efficient shipping
- Retrieve items from designated locations, preparing them for shipping and ensuring they are packed safely and cost-effectively.
Public Relations & Information Officer
Information Services
08.2018 - 05.2024
- Set Public Relations objectives aligned with the ministry’s mission, vision, and goals.
- Developed and implemented a crisis communication plan.
- Led the design, production, and distribution of multimedia content, ensuring consistent representation on social media platforms.
- Key Achievements:
- Formed the Western North Regional Coordinating Council (WNRCC) press corps.
- Designed a comprehensive quarterly newsletter covering regional activities.
- Presented innovative proposals to the Regional Minister, influencing strategic decisions.
Customer Service Representative
Beige Capital Savings & Loans
03.2017 - 06.2017
- Answer customer questions
- Resolving records of customer interactions.
- Account and service origination and maintenance
- Opening and closing of accounts
- Build customer relationships
- Key Achievements:
- Successfully addressing customer complaints especially escalated ones, demonstrates problem-solving skills and the negative experiences into positive outcomes.
- Always working effectively with other departments (e.g., product, sales and technical support) to resolve customer issues and enhance overall service delivery.
- Efficiently manage a high volume of inquiries through various channels (phone, emails chat) showcases strong multitasking and organizational skills
Relationship Officer
Beige Capital Savings & Loans
12.2016 - 03.2017
- Delivered value for customers, sourced new business opportunities, and managed client relationships to maximize ROI and market share.
- Key Achievements:
- Implemented a competitive pricing strategy, boosting quarterly revenue by 5%.
- Led marketing activations that expanded the customer base in Santa Maria and surrounding areas.
- Consistently met targets monthly.
Teller
Beige Capital Savings & Loans
12.2016 - 03.2017
- Handle cash and check deposits, process withdrawals, and manage transfers between accounts.
- Verify checks and process them for cashing
- Issuing of money order and foreign currency exchange.
- Key Achievements:
- Adhering to all banking regulations and procedures of the bank.
- Demonstrate a high level of transactions daily with minimal errors.
- Maintain a high level of customer satisfaction.
- Developed rapport with customers and created a positive banking experience.
Education
Basic Life Support - CPR AND AED Program
America Heart Association
09.2024
Certificate Of Security Officer Training - undefined
Security Training Group LLC
09.2024
BSc. Administration - Marketing
Maranatha University College
01.2014
Amadeus Agent Certificate - undefined
Amadeus Training School
01.2006
Skills
- A great team player, a leader with unique problem-solving, very focused and results oriented professionally an individual with a can do attitude who enjoys new challenges effective customer service and relationship management skills
Timeline
Shipping – Material Handler
Pharma link
01.2025 - Current
Security Officer
Dynamic Security Inc
11.2024 - Current
Shipping – Material Handler
Hit Promotional Products
09.2024 - 01.2025
Packer
Hit Promotional Products
06.2024 - 09.2024
Public Relations & Information Officer
Information Services
08.2018 - 05.2024
Customer Service Representative
Beige Capital Savings & Loans
03.2017 - 06.2017
Relationship Officer
Beige Capital Savings & Loans
12.2016 - 03.2017
Teller
Beige Capital Savings & Loans
12.2016 - 03.2017
Certificate Of Security Officer Training - undefined
Security Training Group LLC
BSc. Administration - Marketing
Maranatha University College
Amadeus Agent Certificate - undefined
Amadeus Training School
Basic Life Support - CPR AND AED Program
America Heart Association
Similar Profiles
Jasir MuradJasir Murad
Executive Officer at Pharma Link InternationalExecutive Officer at Pharma Link International
Majd El TamerMajd El Tamer
Sr.Medical Rep / Team Leader on task at ASD-PharmaSr.Medical Rep / Team Leader on task at ASD-Pharma
Joseph KrogerJoseph Kroger
Mobile Notary Closer at Service Link & National LInkMobile Notary Closer at Service Link & National LInk
Levi HennesseyLevi Hennessey
Registrar at Mease Countryside Emergency DepartmentRegistrar at Mease Countryside Emergency Department
Kelvin R. FosterKelvin R. Foster
Sr. Director, Engineering – POS at PDI Technologies | Petroleum & Convenience DivisionSr. Director, Engineering – POS at PDI Technologies | Petroleum & Convenience Division