Robert Baez
Tyler,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes, notably at Fresh by Brookshires. Excelled in teamwork and collaboration, coupled with exceptional attention to detail, significantly improving operational efficiency. Demonstrated expertise in handling complex customer inquiries and logistics, achieving a seamless customer experience.
Overview
25
25
years of professional experience
Work History
Grocery Clerk
Fresh by Brookshires
Tyler, Tx
12.2010 - Current
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Supported inventory management efforts through accurate tracking of stock levels and timely replenishment of products.
- Conducted inventory checks to prevent stock shortages, ensuring product availability.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Target Warehouse
Target
Tyler, TX
05.2007 - 09.2009
- Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
Delivery Driver
Music Mountain Water
Tyler, Tx
10.2006 - 05.2007
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Electronics Sales Associate
Target Store
Tyler, Tx
08.1999 - 10.2006
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
- Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.
Education
High School Diploma -
Pace
Tyler, Tx05-2001
Skills
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Punctual and Reliable
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Grocery Clerk
Fresh by Brookshires
12.2010 - Current
Target Warehouse
Target
05.2007 - 09.2009
Delivery Driver
Music Mountain Water
10.2006 - 05.2007
Electronics Sales Associate
Target Store
08.1999 - 10.2006
High School Diploma -
Pace