Robert Bailey
San Francisco,CA
Overview
7
7
years of professional experience
Work History
Door to Door Sales Representative
ACE Concepts
09.2023 - 11.2023
- Memorize a sales pitch and practice it for 2 hours every morning with the sales team
- Knock door to door, resite sales pitch
- Try to get people to switch from Spectrum telecom services to Verizon internet, cable, cellular plan
- Knock on 60 to 80 doors and pitch to approximately 25 to 40 people during the 6 hours spent knocking door to door
Retail Sales Associate
Foot Locker
05.2023 - 08.2023
- Welcome customers into store
- Help them determine which shoe may be best for them
- Retrieve shoes from stock room for customer to try on
- Help between 10 and 40 customers total throughout a 5 hour shift
- Hit sales goal
Front of House Team Member
Chick-fil-A Restaurants
01.2023 - 04.2023
- Take orders at register
- Make drinks for door dash customers
- Load food items onto tray/to go bag
- Clean floors
- Give great customer service to guests
Front Desk Associate
Borgata Hotel Casino & Spa, MGM Resorts International
04.2022 - 06.2022
- Check-in/check-out 5 to 20 hotel guests per hour
- Schedule reservations for hotel stays, restaurants
- Inform guest of hotel amenities
- Print rewards cards for casino players
- Work to fix issues that hotel guests have, ie: issues with the room, issues with the reservation dates, issues with rate posted different from rate hotel guest were told
- Trained in Opera, HotSOS, Vision Line, Patron (used for printing casino players cards)
Assistant Manager
Boucher Brothers
02.2021 - 06.2021
- Set up 300 umbrellas, 20 cabanas, 20 daybeds, and 1000 lounge chairs on beach with a team of 10 to 15
- Make sure everything on the beach was running smoothly (no trash, all umbrellas put deep enough in sand, etc)
- Charge quests room or credit card for equipment rented at the beach using a program called Square
- Go above and beyond to give each and every hotel guest the best experience possible
- Beach attendant employee at Marriott Harbor Beach; promoted to assistant manager of beach service at B Ocean Hotel in Fort Lauderdale
Busser/Food Runner
Cold Spring Country Club
06.2016 - 09.2019
- Bring dirty silverware/dishes from dining room to dishwasher
- Fold napkins
- Set tables with linen, plates, cups, silverware
- Set buffet table with cutting board and chafing dishes
- Carry food from kitchen to customers table or buffet table
Education
Three semesters - Liberal Arts
Nassau Community College
Garden City, NY05.2019
Skills
- Customer Service
- Assistant Manager Experience
- Front Desk
- Serving Experience
- Communication skills
- Phone etiquette
- Restaurant experience
- Leadership
- Hospitality
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Door to Door Sales Representative
ACE Concepts
09.2023 - 11.2023
Retail Sales Associate
Foot Locker
05.2023 - 08.2023
Front of House Team Member
Chick-fil-A Restaurants
01.2023 - 04.2023
Front Desk Associate
Borgata Hotel Casino & Spa, MGM Resorts International
04.2022 - 06.2022
Assistant Manager
Boucher Brothers
02.2021 - 06.2021
Busser/Food Runner
Cold Spring Country Club
06.2016 - 09.2019
Three semesters - Liberal Arts
Nassau Community College
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