Robert Bailey
Glendale,AZ
Overview
13
13
years of professional experience
Work History
Delivery Driver
Lighthouse of Arizona
Phoenix, AZ
03.2024 - Current
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel costs.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Communicated effectively with customers regarding order status and resolution of issues.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
Loading Dock Worker
Ameritemps
Phoenix, AZ
10.2023 - 01.2024
- Operated forklifts and pallet jacks to efficiently move materials within loading dock.
- Coordinated unloading and loading of trucks to ensure timely dispatch of shipments.
- Conducted inspections of incoming and outgoing shipments for quality assurance.
- Maintained organized and safe work environment by adhering to safety protocols.
- Assisted in training new employees on loading dock procedures and equipment operation.
- Collaborated with team members to optimize workflow and reduce turnaround time.
- Communicated effectively with supervisors and coworkers, fostering a positive working environment on the loading dock.
- Supported training efforts for new employees, providing guidance on best practices and company procedures within the loading dock area.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Minimized product damages through careful handling of merchandise during the loading process.
Delivery Driver
Dominos Pizza
Phoenix, AZ
04.2020 - 09.2023
- Delivery of product to residential customers
- Maintain all food and team member safety
- Excellent customer service skills
- Ability to operate store technology
- Dispatching of driver deliveries
- Assist with store operations
- Exceed delivery time expectations on every run
Dispatch Manager
Official Fast Freight
06.2019 - 02.2021
- Ensured employees report to work when scheduled
- Assign Substitute drivers as needed
- Participated in developing routes and schedules along with pick ups
- Computer software experience with routing and mapping
- Ensured daily vehicle reports and inspections
- Worked with shop to schedule maintenance and repairs
- Understood DOT hours of service and driver compliance
- Preformed necessary CSR needs
- Reported violations, concerns or delivery issues to supervisor
- Excellent communication, organizational and time management skills
- Conducted driver coaching as needed in necessary areas
City P&D Driver
Central Freight Transportation
Phoenix, AZ
12.2017 - 06.2018
- Complete comprehensive pre and post trip inspection of equipment and DVIR
- Ensure loads are correct, secured and properly placarded
- Maintain driver log in accordance with DOT guidelines
- Adhere to all DOT, federal, state and local regulations and traffic laws
- Comply with FMCSA regulations
- Correctly read and interpret shipping labels and delivery documents
Dock Worker/City P&D Driver
Fedex Freight
Phoenix, AZ
01.2014 - 01.2017
- Complete comprehensive pre and post trip inspection of equipment and DVIR
- Maintain driver log in accordance with DOT guidelines
- Adhere to all DOT, federal, state and local regulations and traffic laws
- Communicate effectively with dispatch concerning timely deliveries and pick-ups
- Ensure loads are correct, secured and properly placarded
- Proficient with lift gates and hooking sets
- Load and unload trucks with forklift on dock
Shipping Receiving Clerk
Endurance Truck Accessories
Phoenix, AZ
01.2013 - 01.2014
- Receives and unloads freight both manually or with equipment
- Make Deliveries to customers
- Verifies items received with purchase order; wraps, packages, and ships supplies
- Operates a personal computer to access, enter, and correct information
- Enter documents into computer system
- Responsible for Shipping and Receiving of goods via UPS Worldwide
- Scheduled LTL for pickup and deliveries
- Processed all incoming product to correct customers and slotted all stock
- Verifies items received with purchase order
- Stocks shelves and rotates inventory
- Participates in physical inventories of warehouse
Education
High School Diploma -
Greenway
Phoenix, AZTimeline
Delivery Driver
Lighthouse of Arizona
03.2024 - Current
Loading Dock Worker
Ameritemps
10.2023 - 01.2024
Delivery Driver
Dominos Pizza
04.2020 - 09.2023
Dispatch Manager
Official Fast Freight
06.2019 - 02.2021
City P&D Driver
Central Freight Transportation
12.2017 - 06.2018
Dock Worker/City P&D Driver
Fedex Freight
01.2014 - 01.2017
Shipping Receiving Clerk
Endurance Truck Accessories
01.2013 - 01.2014
High School Diploma -
Greenway