Summary
Overview
Work History
Education
Skills
Timeline
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Robert Balzano

New Rochelle,NY

Summary

College graduate with degree in Sports Management and earned highest honors for academics in this field of study. In addition, with Experience in delivering exceptional customer service and providing marketing support for local organizations. While also focusing on learning more about the sports industry. Experience in delivering exceptional customer service and providing marketing support for local organizations. While also focusing on learning more about the sports industry. By having multiple skills to capitalize with contribution to the organization to operate at a high level.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

ZARA, Inc.
03.2021 - Current
  • Now in Senior Associate role with more responsibilities on shop floor and training new staff members
  • Pursued customers through two floor retail complex with 500 products on display
  • Organize, clean, and deploy all new products daily to ensure operation is successful
  • Arrange delivery or pickup service for all customer orders (30 per shift)
  • Utilize mobile platform and store technology to drive business when assisting customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales and Marketing Coordinator

Alumni Marketing Group Inc.
09.2020 - 12.2020
  • Approached 100 customers in person per day by Cold-Calling introduce and sell products in NYC
  • Reach quota of $700 per week and strategized sales tactics and time management to meet this goal
  • Top Coordinator in Sales within Northeast region
  • Developed strong customer base through efficient and reliable service.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Built local sales and marketing plan for each targeted district within defined territory.

Sports Card Specialist

StarStock Inc.
07.2020 - 08.2020
  • Provided strong identification of Vintage/New sports card inventory by creating and maintaining protection binders for 1200 cards
  • Graded card condition by analyzing specific measurements such as corner stability, stain damages, and overall quality
  • Took high-definition photos of all products and set market appropriate prices for resell on store website.
  • Promoted culture of dedication and hard work.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and fast-paced environments.

Sports Marketing & Sponsorship Sales Intern

Northeast Generals Hockey
01.2020 - 05.2020
  • Partnered with executives and cross-functional leaders in Product, UX, Marketing, Support, Design, Engineering, Legal, Finance, and Procurement
  • Assisted planning events at venue of roughly 100 guest per event by executing logistical set-up, organizing staff needs, and partnering with local vendors
  • Conducted weekly research on potential business partners in Northeast region
  • Created sales decks and graphic presentation for new business partnerships
  • Guided external communication for all client needs and internal departments
  • Assisted with client prospecting through social media platform such as Twitter, Instagram, and Facebook.
  • Contacted prospective customers through phone calls and emails to develop business.
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Collaborated closely with sales team to manage leads and help with proposals.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Wrote copy for social media posts, promotional emails and other marketing collateral.

Education

Bachelor of Science - Sports Management

Dean College
Franklin, Massachusetts
06.2020

Skills

  • Sports Marketing
  • Sales Expertise
  • Microsoft 365
  • Social Media Platforms
  • Finance
  • Global Sales & Marketing
  • Customer Service
  • Communications
  • Online Media Campaigns
  • E-Commerce Strategy

Timeline

Retail Sales Associate

ZARA, Inc.
03.2021 - Current

Sales and Marketing Coordinator

Alumni Marketing Group Inc.
09.2020 - 12.2020

Sports Card Specialist

StarStock Inc.
07.2020 - 08.2020

Sports Marketing & Sponsorship Sales Intern

Northeast Generals Hockey
01.2020 - 05.2020

Bachelor of Science - Sports Management

Dean College

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Robert Balzano