Summary
Overview
Work History
Education
Skills
Timeline
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Shane Trudge

West Orange,NJ

Summary

A persistent and strong detailed-oriented recent graduate from Montclair State University who recently obtained a Bachelor of Science with a major in Business Administration (concentration in Marketing). With 2+ years of work experience in retail, sales and management, one of my goals is to apply my learned knowledge in marketing strategy, consumer behavior, marketing research, sports marketing, and marketing analytics to succeed at a medium-large sized company.

Overview

2
2
years of professional experience

Work History

Membership Advisor & Sales Associate

Orangetheory
Parsippany, NJ
04.2023 - Current
  • Contributed to our current studio member count (650) by selling memberships and presenting the OTF concept to any first-timers, and sustaining a positive atmosphere that enhances studio morale for current members.
  • Scheduled more than 20 first-visit appointments for our studio in the last quarter of 2023, having more than a 55% conversion rate from first-visit appointment that sign up and become new members.
  • Attended staff meetings and contributed feedback on ways to improve services offered; assisted in revising our studio sales strategy, amplifying current members to refer new potential clients. Emphasized how new members can receive a new-join perk, also communicating with members how they can receive upcoming benefits on their current member status by referring.

Management Trainee

Enterprise Holdings
West Orange, NJ
05.2022 - 02.2023
  • Multi-tasked and acquired business and management skills to assist in facilitating a flagship Enterprise branch through various resources to update proficiency. Assisted more than 120 customers in each month (30-35% of clients in the month) of Quarter 4 in 2022; sustaining a healthy 15-22% of IDW sales in each month.
  • Develop sales strategies and tactics for achieving revenue goals. Was in the top 15% of insurance sales & top 20% of overall sales in the last quarter of 2022 exceeding sales specified targets and goals by more than $15,000.Referred 3 customers to the car sales department resulting in 3 car sales in January 2023.
  • Resolved customer issues efficiently to build loyalty & demonstrate excellent customer relations. Improved the West Orange Enterprise branch customer satisfaction score (ESQI) score; received a score of 80 or more in 5 of the 10 months. Won our branch ESQI score (receiving the most completely satisfied surveys from returning customers) in 3 of the 5 months.

Education

Bachelor of Science - Business Administration

Montclair State University
Montclair, NJ
05.2023

Skills

  • Detailed-Oriented
  • Efficient in Time Management
  • Sufficient in PowerPoint and Presentations
  • Relationship Building
  • Sports Marketing
  • Effective collaborator
  • Organized, energetic, enthusiastic
  • Multi-tasking
  • Outside the box thinker
  • Strategic Planning
  • Sales Strategy
  • Market Research
  • Digital Marketing
  • Customer Research

Timeline

Membership Advisor & Sales Associate

Orangetheory
04.2023 - Current

Management Trainee

Enterprise Holdings
05.2022 - 02.2023

Bachelor of Science - Business Administration

Montclair State University

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Shane Trudge