Tyesha Peak
Huntersville,NC
Summary
Experienced and enthusiastic Sales Expert with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Membership Growth Consultant
ChenMed
04.2022 - 12.2022
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Proactively identified scheduling issues for patients and developed quick solutions to promote efficiency and profitability.
Director of Sales and Marketing
Chandler Place Assisted Living and Memory Care
04.2020 - 04.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Managed sales promotions and marketing strategies on major social media sites.
- Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
Sales Counselor- Independent/Assisted Living
Brookdale Senior Living
09.2019 - 03.2020
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Inside Sales Account Manager
Delta Apparel
10.2015 - 02.2019
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Contributed to team success by helping train and motivate less experienced team members.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Managed book of business with over 100 regular customers across multiple product lines.
Customer Service Associate
Chicos FAS
08.2010 - 10.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Activities Coordinator
Renaissance At PeachTree Senior Living- Atlanta, GA
04.2009 - 05.2010
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Maintained and ordered supplies for activities.
Caregiver
Comfort Keepers Home Care
07.2007 - 03.2009
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Bachelor of Science - Gerontology
Regent University
Virginia Beach, VA01.2012
High School Diploma -
Lincoln High School
Lincoln, NE06.2006
Skills
- Communications
- Leadership & Supervision
- Database Management
- Detailed-oriented
- Microsoft Office
- Problem Solver
- Marketing & Sales
- Revenue Generation
- Business Development
- Account Development
- Sales Closing
- Client Account Management
- Territory Growth
Personal Information
Title: Executive Manager
Certification
Certified Dementia Practitioner
Certified Dementia Praticioner
The Certified Dementia Practitioner CDP is the earned credential that recognizes the highest standard in Alzheimer’s and Dementia education and that CDP certification has been achieved. The National Council of Certified Dementia Practitioner (NCCDP) exists to establish credentialing mechanisms for validating proficiency in Alzheimer’s and Dementia education and Certified Dementia Practitioner (CDP) certification
Timeline
Membership Growth Consultant
ChenMed
04.2022 - 12.2022
Director of Sales and Marketing
Chandler Place Assisted Living and Memory Care
04.2020 - 04.2022
Sales Counselor- Independent/Assisted Living
Brookdale Senior Living
09.2019 - 03.2020
Inside Sales Account Manager
Delta Apparel
10.2015 - 02.2019
Customer Service Associate
Chicos FAS
08.2010 - 10.2015
Activities Coordinator
Renaissance At PeachTree Senior Living- Atlanta, GA
04.2009 - 05.2010
Caregiver
Comfort Keepers Home Care
07.2007 - 03.2009
Bachelor of Science - Gerontology
Regent University
High School Diploma -
Lincoln High School
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