Bobby Burwell
Water Distribution Operator Grade 3
Overview
22
22
years of professional experience
Work History
Landscape Worker
Chase's Landscaping
Sacramento, California
03.2021 - Current
- Assisted in landscape design by selecting appropriate plants for various environments.
- Collaborated with team members to execute large-scale planting projects efficiently.
- Implemented irrigation systems to ensure proper watering of landscaped areas, with water conservation-approved devices.
- Ensured job sites remained clean and organized during landscaping projects.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Removed large branches and limbs from trees.
- Loaded and unloaded materials onto trucks for transport to job sites.
- Performed routine maintenance on all types of landscaping equipment.
- Removed debris from work sites after completion of each project.
Leak Truck Foreman, CCCS , Storekeeper, & CSR
Cal Water
San Mateo, California
07.2011 - 02.2021
- Supervised and mentored crew members, providing hands-on training, and fostering a productive work environment.
- Responded to emergency water main breaks and customer service issues, ensuring quick resolution, and minimal disruption.
- Managed data entry and record-keeping across multiple systems.
- Coordinated USA service location requests, and accurately located district utilities.
- Operated SCADA systems to monitor and respond to system alarms, ensuring optimal system performance.
- Conducted cross-connection control inspections, documenting findings to ensure compliance with regulations.
- Performed inspections and tested backflow devices, ensuring proper installation and functionality.
- Created and managed permits for fieldwork, including traffic control plans for safety, and project efficiency.
- Worked with customers to resolve water-related concerns, billing issues, and potential leak investigations.
- Managed inventory within the warehouse, ensuring accurate tracking of materials and supplies for district and contractor use.
Field Technician, Distribution Operator
Mid-Peninsula Water District
Belmont, California
02.2004 - 07.2011
- Supervised and trained team members, fostering a cooperative environment, and ensuring high performance.
- Delivered exceptional customer service, responding to water quality and usage inquiries, and addressing concerns promptly.
- Managed data entry and maintained systems for records, payments, and customer communication.
- Developed permits for upcoming jobs, including traffic control plans, to ensure smooth and safe project execution.
- Operated and monitored SCADA systems to manage system performance and respond to alarms effectively.
- Handled emergency water main breaks, ensuring a swift response to minimize service disruption.
- Managed pump operations, including initiating water quality procedures, and making manual adjustments when needed.
- Ensured proper maintenance of district buildings, grounds, landscaping, and irrigation systems.
- Performed water sampling and field tests for customers.
- Oversaw tank maintenance, adjusted settings at pressure regulators and pump stations, and evaluated system performance to maintain service reliability.
- Installed and repaired water mains, service lines, hydrants, pumps, and related infrastructure components.
- Monitored and repaired cathodic protection systems, and tested anodes across the district to maintain pipeline integrity.
- Ensured backup generators at pump and tank sites were operational, performing tests, and documenting results.
- Assisted customers with water-related issues, offering solutions to billing inquiries, high usage, and water quality concerns.
Skills
- Water service and main installation
- Heavy equipment operation
- Leak detection
- Emergency response
- Data entry
- Problem solving
- Confined space entry
- Sampling and monitoring
- Preventive maintenance
- Safety compliance
Timeline
Landscape Worker
Chase's Landscaping
03.2021 - Current
Leak Truck Foreman, CCCS , Storekeeper, & CSR
Cal Water
07.2011 - 02.2021
Field Technician, Distribution Operator
Mid-Peninsula Water District
02.2004 - 07.2011