Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
NewportCare Medical Group
03.2023 - 05.2024
Respond to customer inquiries via phone, email, and chat
Resolve customer complaints and escalate issues to appropriate departments
Monitor customer feedback and provide feedback to management
Maintain customer records and update account information.
Crate and Barrel
10.2021 - 02.2023
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
Responded to customer questions via telephone and email regarding orders online
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Private Home Caregiver
06.2018 - 09.2020
Assisted with medications and setting up doctor visits/appointments
Drove patients to doctor appointments as well as keeping track of every visit
Organized patient's appointments, medications, and activities everyday.
Education
Currently Attending -
Los Angeles Harbor College
Wilmington, CA
07.2024
High School Diploma -
City Of Angels
Los Angeles, CA
06.2020
Skills
Great time management
Active listener and detail oriented
Public speaking, team work, and customer service skills
Able to adapt to new environments easily and work well under pressure