Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Insurance Agent
Aetna
Grand Haven, MI
05.1985 - 01.2018
Maintained high standards of customer service by building relationships with clients.
Responded to customer calls swiftly to resolve issues and answer questions.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Approached potential clients by using direct marketing mailings and phone contacts.
Artist
Self-employed
Grand Haven, MI
02.2013 - 10.2016
Contributed to creative process through original ideas and inspiration.
Created custom drawings and paintings using fine oils, acrylics and charcoal on high quality canvas.
Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints and pencils to complete unique piece for customers.
Certified Master Technician
Miller Chevrolet-cadillac
Grand Haven, MI
01.1982 - 06.1986
Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Replaced damaged, missing or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Analyzed and located malfunctions in brakes, motors, switches and control systems.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
Towing Operator
Dicks Towing And Recovery
Grand Haven, MI
10.1973 - 05.1977
Operated with safety and skill to avoid accidents and delays.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Fastened chains, straps, covers and binders to secure load during transit.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Delivered exceptional tow truck service across region and liaised with local authorities.
Maintained telephone and radio contact with supervisor to receive delivery instructions.