Robert Bertoncini
Seaford,NY
Summary
Detail-oriented professional with 8 years of experience in working in customer service. Skilled in engaging with people, a good speaker, and a good work ethic. and with a proven ability to manage well under pressure. Strong communicator and problem-solver, focused on delivering results and improving processes. Seeking to apply expertise and contribute to the success of any future work.
Overview
7
7
years of professional experience
Work History
Pool Maintenance
Pool Stars
01.2018 - Current
- Inspected, tested, and balanced pool water chemistry
- Maintained and serviced pool equipment such as pumps, filters, and heaters
- Diagnosed and fixed pool systems, including electrical, plumbing, and filtration
- Cleaned and serviced pool parts and equipment
- Handled customer complaints in a timely and professional manner
- Followed all safety protocols and procedures
Delivery Driver
Villa Monte Pizzeria & Restaurant
09.2022 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Bartender
Mesita Resturants
01.2020 - 01.2023
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Plan bar menus
- Slice and pit fruit for garnishing drinks
- Check identification of customers to verify age requirements for purchase of alcohol
Education
Marketing/Advertising
St. Joesphs University
Patchogue, NY05.2024
High School Diploma -
Seaford High School
Seaford, NY06.2020
Skills
- Active listening
- Communication skills
- Problem-solving skills
- Proficient with technology
- Proactive leadership skills
- Pool maintenance abilities
- Customer Service
- Highly reliable
- Liquor, beer, and wine knowledge
- Teamwork and Collaboration
- Positive Attitude
Timeline
Delivery Driver
Villa Monte Pizzeria & Restaurant
09.2022 - 05.2024
Bartender
Mesita Resturants
01.2020 - 01.2023
Pool Maintenance
Pool Stars
01.2018 - Current
Marketing/Advertising
St. Joesphs University
High School Diploma -
Seaford High School
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