Robert Borders
Rockwall,TX
Summary
Versatile and dynamic professional with experience in network maintenance and troubleshooting for the Army National Guard, alongside proven expertise in complex technical installations and customer service excellence. Demonstrated adaptability and team leadership, excelling in high-stress environments and committed to delivering solutions. Skilled in verbal communication and security protocols, ensuring seamless operations and client satisfaction.
Overview
3
3
years of professional experience
Work History
Army National Guard
DOD
08.2023 - Current
- I setup and install routers and switches
- I am proficient in keeping up and mainlining any network i install
- Big portion of the job in the National guard is troubleshooting any problems that my superiors have with their computer. This ranges from surface layer problems all the way to the hardware.
- I know how to make Cat5 ethernet cables.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- My job title is 25B (Information Technology Specialist)
Garage Door Technician
Budget Garage Doors
11.2021 - Current
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
- Measured and estimated jobs in order to calculate fees.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Diagnosed problems and completed timely repairs.
To-Go Specialist
Cotton Patch Cafe
03.2022 - 12.2023
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
Education
High School Diploma -
Rockwall Heath High School
Rockwall05-2023
Skills
- Verbal and written communication
- Physical stamina
- Security protocols
- Physical fitness
- Punctuality
- Vehicle inspection
- Team leadership
- Reliable and responsible
- Customer service
- Adaptable and flexible
- Honest and dependable
Accomplishments
Honor Graduate in Army Basic training
Timeline
Army National Guard
DOD
08.2023 - Current
To-Go Specialist
Cotton Patch Cafe
03.2022 - 12.2023
Garage Door Technician
Budget Garage Doors
11.2021 - Current
High School Diploma -
Rockwall Heath High School
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